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Troubleshooting
Information codes
If the dryer fails to operate, you may see an information code on the display panel. To
determine what you should do, check the list of codes in the table below, and then try the
suggested actions.
Code
dC
FC
AC
HC
9C1
tC
bC2
dF
If any information code keeps appearing on the screen, contact a Samsung service center.
46
English
DV6850N_DC68-03650D-03_EN.indd 46
Action
Operating the dryer with the door open.
• Make sure the door is properly closed.
• Make sure laundry is not caught in the door.
Invalid power source frequency
• Try restarting the cycle.
• If this information code remains, contact a Samsung service
center.
Electronic control problem (Invalid Communication).
• Contact a Samsung service center.
Invalid heating temperature when dryer is running.
• Contact a Samsung service center.
The electronic control needs to be checked.
• Check if power is supplied properly.
• If the information code remains, contact a Samsung service
center.
The thermistor resistance is very low or high.
• Check for a clogged lint screen
• Check if the vent system is restricted.
• If this information code remains, contact a Samsung service
center.
Invalid state of a button.
• Check if a button is stuck.
• If this information code remains, contact a Samsung service
center.
Incorrect door switch.
• Contact a Samsung service center.
10/26/2018 3:16:15 PM
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