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Troubleshooting Tips ... Before you call for service
Problem
Top burners do not
burn evenly
Burner flames are
very large or yellow
My oven door glass
appears to be
"tinted" or have a
"rainbow" color.
Drawer does not slide
smoothly or drags
49-85241
Possible Cause
Improper burner assembly.
Burner slots on the side of the
burner may be clogged.
Improper air to gas ratio.
The inner oven glass is coated
with a heat barrier to reflect
the heat back into the oven to
prevent heat loss and keep the
outer door cool while baking.
The drawer is out of alignment.
Drawer is over-loaded or load is
unbalanced.
What To Do
Make sure the burner caps are seated correctly. See the Care and
Cleaning of the range section.
Remove the burners for cleaning. See the Care and Cleaning of
the range section.
If range is connected to Propane gas, contact the technician
who installed your range or made the conversion.
tint or rainbow color.
Fully extend the drawer and push it all the way in. See the Care
and Cleaning of the range section.
Reduce weight or redistribute drawer contents.
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