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TROUBLESHOOTING
Problem
Washer won't
y Control panel is asleep
operate
y Washer is unplugged
y Water supply is turned off
y Controls are not set properly
y Lid is open-safety feature
y Circuit breaker/fuse is tripped/
y Electronics need to be reset
y START was not pressed after a
y Extremely low water pressure
y Washer is too cold
Washer not filling
y Filter clogged or fill hoses may be
property
y Energy efficiency
y Insufficient water supply
y The washer lid is open
y Incorrect fill hose connection
y Water fill optimization
Washer will not
y Kinked drain hose or drain located
drain water
Water leaks every load
y Hoses not installed correctly
Water leaks
y Oversudsing of detergent
Wash cycle time is longer
y The washer automatically adjusts
than usual
Possible Causes
Prevents the washer from filling
and operation when lid is up
blown
cycle was set
kinked
higher than 8' above floor
the wash time for the amount of
laundry, water pressure, water
temperature, and other operating
conditions.
Solutions
y This is normal. Press POWER.
y Make sure cord is plugged securely into a working outlet.
y Turn both hot and cold faucets fully on.
y Make sure the cycle was set correctly, close the lid and
press START.
y Close lid and reset cycle, to the beginning if necessary.
y Check house circuit breakers/fuses. Replace fuses or
reset breaker. The washer should have a dedicated circuit.
y Press the POWER button.
y Press START.
y Check another faucet in the house to make sure that
household water pressure is adequate.
y If the washer has been exposed to temperatures below
freezing for an extended period of time, allow it to warm
up before pressing POWER. Otherwise, the display will
not come on.
y Make sure that filters (blue and orange screens must be
free of solids) on the unit are not clogged. Turn off water
and check filter by disconnecting hose at machine. Check
that fill hoses are not kinked or clogged.
y This is an energy-efficient washer. As a result the
temperature settings for this washer may be different
than non-energy-efficient washers.
y Make sure that the water supply is turned on.
y Make sure that the water faucets are turned to their
completely open positions.
y The washer lid must be closed for all washer cycle
operations. If the lid is opened during washer operation,
all functions will stop, including water filling.
y Make sure that the fill hoses connect the hot water supply
to the hot inlet on the washer, and the cold water supply
to the cold inlet on the washer (hot to hot, cold to cold).
y Water may not cover the top level of the clothes. This is
normal for this high-efficiency washer. The water fill is
optimized by the system for best wash performance.
y Ensure that the drain hose is not kinked. Per the
recommended installation instructions, the drain outlet
cannot be over 8' above the floor.
y Check all fill and drain hose connections to ensure that
they are tight and secure.
y Oversudsing may create leaks, and may be caused by
the type and amount of detergent used. High-efficiency
detergent is recommended. Make sure that detergent
and any additives are put into the correct dispenser
compartments. Follow the detergent manufacture's
recommendations for the amount of detergent, but try
using less detergent, especially if home water conditioning
or water softening units are used.
y This is normal. The washer adjusts cycle time
automatically to provide optimal results for the selected
cycle.
y If you press the START button while the lid is open, dE
error message will be displayed.
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