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TROUBLESHOOTING
PROBLEM
The mower does
not start.
The mower
cuts the grass
unevenly.
The mower
does not mulch
properly.
The mower is
hard to push.
The mower is
excessively noisy
and vibrates.
POSSIBLE CAUSE
The battery is not charged.
The switch is defective.
Grass jammed between the
deck and blade.
The battery is not fully inserted
in the mower.
Battery may require service or
replacement.
Safety key is not installed in
the mower.
The lawn is rough or uneven.
The cutting height is not set
properly.
Wet grass clippings are
sticking to the underside of the
deck.
The mulching plug is missing. Install the mulching plug.
The grass is too tall, or the
cutting height is too low.
The rear of the grass catcher
bag is dragging in thick grass.
The motor shaft is bent.
The blade is unbalanced.
Charge the battery.
Replace the switch (call the tollfree helpline,
at 1 (855) 470-4267.
Remove battery; check under deck for jams.
Check the connection between the battery
and the mower. Make sure the battery clicks
into place.
Call toll free helpline, at 1 (855) 470-4267 or
replace battery.
Ensure the safety key is fully installed in the
mower.
Check the mowing area.
Move the wheels to a higher setting.
Wait until the grass dries before mowing.
Raise the cutting height.
Empty the grass clippings from the grass
catcher bag.
Stop the motor, and inspect for damage.
Repair before restarting. If vibration persists,
call the toll free helpline 1 (855) 470-4267.
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SOLUTION
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