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Problem
The skin reaction after
treatment lasts longer than
usual.
The flash is very bright to
my eyes. Do I need to wear
goggles?
The results of the
treatment are not
satisfactory.
Possible cause
You have used a light
intensity setting which is too
high for you.
No, Philips Lumea does not
hurt your eyes.
You have used a light
intensity setting which is too
low for you.
You did not flash an area
adjacent to an area you
treated before.
The device is not effective on
your body hair color.
You do not use the device as
often as recommended.
You respond more slowly to
IPL treatment.
Solution
Select a lower intensity next
time. See chapter 'Using your Philips
Lumea', section 'Selecting the right light
intensity'.
The scattered light produced by the
device is harmless to your eyes. Do not
look at the flash while using the device. It
is not necessary to wear goggles during
use. Use the device in a well-lit room so
that the light is less glaring to your eyes.
Be sure to make good skin contact to
avoid scattered light.
Select a higher setting next time.
You have to release the flashes close to
each other and there should be some
overlap between the flashes.
If you have light blond, grey, red or white
hair, the treatment is not effective.
To remove all hairs successfully, we
advise you to follow the recommended
treatment schedule. You can reduce the
time between treatments, but do not
treat more often than once every two
weeks.
Continue using the device for at least 6
months, as hair regrowth can still
decrease over the course of this period.
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