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Idiomas disponibles
Idiomas disponibles
Problem
A high-pitched sound is heard
from the units (feedback, static)
Cannot hear the baby sounds on
the Parent Unit
Background noises
Picture is black and white
Lines/marks across the screen
The rechargeable battery will not
charge, or no charge light shows
IMPORTANT: If the above troubleshooting guide did not help you solve your problem, please contact our customer service via:
Possible cause/solution
•
The Baby Unit and Parent Unit may be too close to each other. Move them further apart.
•
The volume on the Parent Unit may be set too high. Lower the volume.
•
Volume setting on the Parent Unit may be too low. Increase the volume.
•
Battery power may be too low. Recharge the battery.
•
In a quiet environment, surrounding the Parent Unit, decrease the volume on your Parent Unit to level 3 and below.
•
In a loud environment, surrounding the Parent Unit, increase the volume to the maximum level
•
Automatic Night vision mode may be on. Increase lighting around the camera to force monitor out of night vision
mode.
•
Camera Lens is dirty. Follow the Maintenance procedure.
•
Confirm that power adapters are properly connected.
•
Reset the Parent unit by pressing the RESET Hole (16), located at the back of the Parent Unit, under the Antenna (15).
•
The power adapter may not be properly connected.
•
Switch to another wall outlet.
•
Switch between the Baby Unit and Parent Unit power adapters.
Email -
support@babysensemonitors.com
Toll Free Number –
(833) 568-2229 (USA ONLY)
Telephone Number -
(+972) 3-9566604 (INTERNATIONAL)
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