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❺ Troubleshooti ng
• If a problem occurs, before you contact your retailer, please carry out these few simple checks
using the following tables.
• If the problem conti nues, contact your retailer.
•
: Acti ons to be performed by a qualifi ed technician only
5.1 I Appliance behaviour
When the cleaner moves forward in
a straight line, it is no longer fl at on
the fl oor.
(To run on the bott om of the pool,
it is normal for the front of the
cleaner to rise)
The cleaner does not or no longer
climbs the pool sides as it originally
did.
(Its electronic programme
means that the cleaner does not
systemati cally climb the walls).
The cleaner does not move on
start-up.
The cable gets tangled
The cleaner doesn't clean the enti re
pool
The cleaner's discharge nozzles
become blocked
The control box does not respond
to any butt on presses
The robot does not ti lt upwards to
climb the walls
The cleaner climbs the walls slowly
and stops under the water line
The cleaner climbs the walls
quickly and goes past the water
line, aspirati ng air
• There is sti ll air in the appliance's casing. Repeat the cleaner immersion
operati ons (see § "3.3 Immersing the cleaner").
• The fi lter is full or dirty: simply clean it.
• The propeller is damaged, contact your retailer
• The fi lter is full or dirty: simply clean it.
• The fi lter is clogged: clean it with an acidic soluti on (spirit vinegar, for example),
or replace it where necessary.
• Even though the water seems clear, microscopic algae are present in your
pool, they are not visible to the naked eye, and they make the sides slippery
and prevent the cleaner from climbing. Carry out shock chlorinati on and slightly
reduce the pH. Do not leave the cleaner in the water during shock treatment.
If the problem conti nues contact your retailer
• Check that the outlet to which the control box is connected is receiving
a power supply.
• Check that the cleaning cycle has been launched and that the light is on.
If the problem conti nues contact your retailer
• Check that you place as much of the fl oati ng cable as possible in the water.
• Stop the fi ltrati on pump and begin a new cleaning cycle.
• Place the control box in the centre of the pool's length, following the safety
conditi ons, see "3.4 I Electricity supply connecti ons". If cleaning is not opti mal,
vary the locati on of the control box and the place at which the cleaner enters
the pool.
• Unplug the cable from the mains socket, wait 10 seconds and plug it back in
again.
• The brush is worn: check the wear indicators "4.3 I Replacing the brush"
and that the brush is properly att ached to its brush support. Replace the brush
where necessary.
• The pool is ti led with a right angle between the bott om and the walls: the
brush may require adaptati on to opti mise cleaning: contact your retailer
• The cleaner may behave diff erently depending on the lining of the pool.
A parameter may require changing. To do this, contact your retailer
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