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2. After successfully pairing with the smartwatch, when you exercise, you can view heart rate
data through the watch's Mobvoi Treadmill App, also the record and real-time data such as
exercise time, speed, distance, calories, paces and so on.
3. Check the data during the exercise, and make sure that the treadmill runs at low speed to
ensure personal safety.
4. After the end of the exercise, the smartwatch platform will record and generate the sports
record.
Experience Mobvoi App
Wearing a smartwatch while exercising and using the Mobvoi Treadmill App, the smartwatch data
can be synced to the mobile Mobvoi App.
1. Search for Mobvoi App in the app store, download and install it, and log into your Mobvoi
account.
2. Click on the "Sports Card" on the home page to view the exercise history from Mobvoi Treadmill
App.
3. In the Mobile Mobvoi App you can view detailed data record, and you can share your exercise
history with others.
Operating Instructions 15
16 Common Failures and Troubleshooting
8. Common Failures and Troubleshooting
Please call our dealer or our after-sales service team if you have any other questions.
Questions
Possible Causes
Not connected.
Treadmill
Power is not turned on.
does not work.
Safety lock dropped.
Circuit signal system broken.
Fuse blew out.
The running
Insufficient lubrication.
belt doesn't
Belt is too tight.
run smoothly.
Running belt too loose.
Running belt
slipped.
Running belt too tight.
Error messages on electronic meter and elimination methods.
Questions
Possible Causes
Poor connection.
E01
The motor wire is loose or
E02
falling off, or the carbon brush is
worn out.
Not detecting signal.
E03
Controller or motor not working.
E04
E05
Overload protect activated.
E06
System self-check failed.
E07
Safety lock dropped.
Abnormal display
External disturbance.
Maintenance Methods
Insert plug into socket.
Put the power switch in position "ON".
Put the safety lock in the correct position.
Check the controller input terminal and signal circuit.
Replace the fuse.
Add silicone oil lubricant.
Adjust belt tightness.
Adjust running belt tightness.
Adjust running belt tightness.
Maintenance Methods
The signal line is not plugged it. Plug it in again.
Check whether the motor cable is loose or falling off. If it
does not fall off, check whether the carbon brush of the
motor is worn out. If it is worn out, replace the motor. If it is
not worn out, the electric controller is damaged. Replace
the electric controller.
Sensing wire is not plugged in properly. Plug it in again correctly.
Probeable overload. Replace controller or motor.
Overload. Replace controller.
System failure. Replace controller.
Put the safety lock in the correct position.
Turn off power switch,turn on it after one minute.
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