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Thank you for choosing SANUS Preferred!
Legrand AV Inc.
6436 City West Parkway
Eden Prairie, MN 55344 USA
US:
1-888-333-1376
preferred.SANUS.com
SANUS PREFFERED LIMITED WARRANTY
What the Warranty Covers:
SANUS warrants its products to be free of defects in material and workmanship for the product's Warranty Period. The Warranty Period starts on the original purchase date of the product.
What the Period of Coverage Is:
This Limited Warranty extends only to the original purchaser of the product and not to any subsequent owner. If still owned by the original purchaser, all SANUS Preferred products are covered by a limited
product warranty for ten (10) years from the original purchase date of the product.
How to Get Warranty Service and What We Will Do:
For warranty claims made during the Warranty Period, SANUS will replace any defective product part free of charge. If a part of your SANUS Preferred product fails, call SANUS at 1-888-333-1376 to make a
warranty claim. We will discuss the problem with you and once we confirm the product is under warranty, we will ship replacement parts at no cost to you within 72 hours. This Limited Warranty does not
cover the costs of removing and replacing defective parts from your SANUS Preferred product. So, if your problem requires a repair technician, you must pay any labor charges.
Additional Limits on the Warranty:
The Limited Warranty is automatically void if your SANUS Preferred product is modified in any way, improperly installed, taxed beyond its stated weight capacity or otherwise misused or abused. All SANUS
products are intended for indoor use only and any outdoor use voids this Limited Warranty. The Limited Warranty for wall and ceiling mounts is void if the mount is moved from its initial installation.
How State Laws Relate to the Warranty:
To the maximum extent permitted by applicable law, SANUS disclaims any other warranties, express or implied, including warranties of fitness for a particular purpose and warranties of merchantability. In
any event, no express or implied warranty can last longer than the term stated above ("What The Period of Coverage Is"). Some states do not allow disclaimers of implied warranties or limitations on how
long an implied warranty lasts, so these limitations may not apply to you.
SANUS will not be liable for any damages whatsoever arising out of the use or inability to use its products, even if SANUS has been advised of the possibility of such damages. To the maximum extent
permitted by applicable law, SANUS disclaims any responsibility for incidental or consequential damages (such as the cost of repairing or replacing other property which damaged when the device does not
work properly). Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
©2022 Legrand AV Inc. All rights reserved. SANUS Preferred is a brand of Legrand. SANUS Preferred and the SANUS Preferred logo are registered trademarks.
All other brand names or marks are used for identification purposes and are trademarks of their respective owners.
Legrand AV Inc. • 6436 City West Parkway • Eden Prairie, MN 55344 USA
Please take a moment to let us know how we did:
Legrand AV Netherlands B.V.
Franklinstraat 14
6003 DK Weert Netherlands
EMEA:
+31 (0) 495 580 852
UK:
0800 056 2853
preferred.SANUS.com
Authorized Representative for the UK:
Starline Holding Technology Ltd.
Unit C Island Road
Reading RG2 0RP UK
6903-302099 00
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