Special considerations
1. The maintenance or visits offered by Elite in facilities do not include the travel expenses required to reach the site where the equipment
is operating. These travel expenses must be assumed by the client.
2. Any maintenance must be carried out by authorized personnel (CSS) / (CSA) for which it is necessary for the client to install the product
with authorized installers or distributors, otherwise it will not be supplied.
3. Authorized Elite dealers are authorized to provide maintenance services. To maintain the guarantee, they must register the visits on
the platform found at www.fixer.com.co.
4. The customer or distributor must register their product through our page fixer.com.co to access the benefits of the guarantee at the
time of installing the product.
Reasons for denial of guarantee
1. When there is evidence of damage due to electrical discharges or short-circuit traces due to voltage variations on site, which affect
directly its command center or electrical components.
2. The equipment suffers damage due to a bad installation which has affected the mechanical or aesthetic parts of the equipment.
3. It is evident that the product was put to work for which it was not designed, resulting in a partial failure of the equipment.
4. Damage caused by accidents or external factors that affect the normal operation of the equipment.
5. The equipment presents reception problems due to interference caused by antennas or objects that isolate the reception of the equip-
ment.
6. Evidence of failure due to lack of preventive maintenance is grounds for denial of warranty since the customer must comply with the
maintenance recommendations provided by the authorized installer.
KEEP WORKiNG
Keep Working
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