TROUBLESHOOTING
Troubleshooting
ICE PRODUCTION
No ice.
Verify ice cube indicator appears in control panel display.
Verify ice maker has been on for at least 24 hours.
Verify freezer temperature near 0°F.
Verify ice container is properly installed.
Verify ice maker arm in down position.
Verify water is being supplied to unit.
Verify water filter has been replaced within the last 12
months and installed properly.
Verify water filter has been removed if a reverse osmosis
filtration system is being utilized.
Blue or green ice.
Possible copper supply line corrosion. Contact plumber
to clean or replace.
Black flecks in cubes.
Stop use and contact Sub-Zero factory certified service.
Bad taste.
Defrost freezer and clean with soap and water.
Place coffee grounds or charcoal briquettes in freezer to
absorb odor.
Hollow cubes.
Clean condenser. Contact Sub-Zero factory certified
service if unresolved.
ODOR
Unit should be cleaned before using for the first time.
This will clear any odors that may have been trapped
during shipping.
Replace air purification cartridge.
Clean unit and shelving thoroughly.
Uncovered food could create odor which may require
cleaning.
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