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Problem
Wrinkling
Power is not turned on
The door does not open when the
cycle pauses or finishes
The wash cycle time is longer than
usual
It is musty or moldy in the tub
Banging noise when washer is filling
with water (Water Hammer)
Strange odors coming from
washer
SPECIFICATIONS
Model WM4370H*A
Description
Electrical requirements
Max. water pressure
Dimensions
Net weight
Max. spin speed
Possible Causes
y Did you remove the load immediately after it finished?
y Did you overload the tub?
y Did you reverse the hot and cold water inlets?
y Is the power cord plugged in properly?
y Has a house fuse blown, a circuit breaker tripped, or a
power outage occurred?
y Is the temperature in the tub too high?
y Is the water level in washer high?
y Is the washing machine overloaded? Are other options
added to the wash cycle?
y Has the incorrect detergent been used?
y Did you clean the tub periodically?
y Plumbing in the home moves or flexes when the water
valves in the washer shut off.
y Household water supply pressure is very high.
y First time using washer
y Buildup of dirt on gasket or drum, dirty or
clogged drain pump filter, kinked or clogged
drain hose
Front-Loading Washer
120 VAC @ 60 Hz.
20–120 psi (138–827 kPa)
68.6 cm (W) X 75.6 cm (D) X 98.3 cm (H), 132.2 cm (D with door open)
27" (W) X 29 ¾" (D) X 38 ¹¹/
202.8 lbs (92 kg)
1,300RPM
y Remove the load immediately after it finishes.
y Do not overload the tub.
y Hot water rinse can cause garments to wrinkle. Check
the inlet hose connections.
y Make sure that the plug is secured in a grounded
3-prong, 120 V (60 Hz) outlet.
y Reset the circuit breaker or replace the fuse. Do not
increase the fuse capacity. If the problem is a circuit
overload, have it corrected by a qualified electrician.
y The washing machine has a safety lock built into the
door to prevent burning. Leave the door closed and wait
until the door lock icon disappears from the display.
y Allow the washer to complete the programmed cycle,
or Press the SPIN button.
y This is normal. The washing machine automatically
adjusts the cycle time for the amount of laundry, water
pressure, water temperature, and other operating
conditions.
y Use only HE (High-Efficiency) detergent recommended
for a front-loading washing machine.
y See page 30, clean the inside and outside of the
washing machine periodically.
y Water hammer is not caused by a defect in the washer.
Install water hammer arrestors (purchased separately at
hardware or home improvement store) between the fill
hose and the washer for best results.
y Adjust household water supply regulator to a lower
pressure or contact a plumber to have a regulator
installed.
y Odor is from the rubber door gasket and seal. It will
eventually dissipate after first couple of wash cycles.
y Periodically clean the gasket. Mold and foreign substances
inside the gasket may produce mildew or musty smells.
y Clean the drain pump filter regularly. Foreign substances
on the drain pump filter may produce mildew or musty
smells.
y If the drain hose is not installed properly, the odor may be
emitted because of a backflow of drainage into the tub.
Make sure that the drain hose is not kinked or clogged.
" (H), 52" (D with door open)
16
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SPECIFICATIONS
Solutions
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