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FREQUENTLY ASKED QUESTIONS
Can I leave my AC in place through the winter?
This is not recommended.
What are the standard wattage and amps used?
Information pertaining to watts and amps can be found on the rating plate located on the side of the unit.
When should I use the exhaust hose?
The exhaust hose should be used in cool, heat and auto modes. It is not required in fan and dry modes.
Can I use an extension cord?
No, an extension cord may not be used.
Can I extend the length of the exhaust hose?
No. The unit was designed with the length of the hose in mind and has only been tested under those
conditions. Instead use an additional fan to blow the cool air to other locations.
When should I use the drain hose?
The drain hose should be used in heat mode, dry mode or if using the continuous drain.
Where do I drain water from?
The water drains from the drainage port. If you are not using the continuous drain, the internal pan drains
from the bottom outlet.
Odors
Odour is caused by the formation of mold or mildew on internal surfaces. This can happen when there is
poor air circulation, a dirty fi lter or the air conditioner was not used for a period of time.
• Ensure the fi lter is clean.
• Run the unit on fan mode to remove any internal moisture.
• Check for any blockages in the drain lines and ensure there are no obstructions.
Please give your unit a hard reboot. Unplug it and plug it back in after 15-20 minutes. This allows the unit
to warm and drain if there is any frost stopping draining and go back to factory settings
For odour in a unit, we suggest using an algaecide tablet. You fi rst need to turn the unit off, remove the
lower grill and fi lter from the grill at the base of the unit, and then place the tablet in base.
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