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Consumer Support.
GE Appliances Website
Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day,
any day of the year! For greater convenience and faster service, you can now download Owner's Manuals,
or even order parts, on-line.
Real Life Design Studio
GE supports the Universal Design concept—products, services and environments that can be used by people of all
ages, sizes and capabilities. We recognize the need to design for a wide range of physical and mental abilities and
impairments. For details of GE's Universal Design applications, including kitchen design ideas for people with
disabilities, check out our Website today. For the hearing impaired, please call 800.TDD.GEAC (800.833.4322).
Parts and Accessories
Individuals can have parts sent directly to their homes (VISA, MasterCard and Discover cards are accepted). Order
on-line today, 24 hours every day or by phone, in the U.S., at 800.626.2002 during normal business hours. In
Canada, call 800.663.6060.
Instructions contained in this manual cover procedures to be performed by any user. GE does not support any servicing of
the dispenser. We strongly recommend that you do not attempt to service the dispenser yourself.
Contact Us
If you are not satisfied with the service you receive from GE, contact us on our Website with all the details including
your phone number, or write to: General Manager, Customer Relations
• What does this warranty cover?
— Any defect in materials or workmanship in the manufactured product.
• What does this warranty not cover?
— Water bottles.
— Service trips to your home to teach you how to use the product.
— Improper installation, delivery or maintenance.
— Failure of the product if it is abused, misused, altered, used
commercially or used for other than the intended purpose.
— Products that are used outside a residential or office environment.
— Replacement of house fuses or resetting of circuit breakers.
— Use of this product where water is microbiologically unsafe or of
unknown quality.
— Damage to the product if used to dispense anything other than water.
— Damage to the product caused by accident, fire, floods or acts of God.
— Any service to the product.
— Incidental or consequential damage caused by possible defects with this
appliance, its installation or repair.
GE Appliances, Appliance Park
Louisville, KY 40225
LIMITED 1-YEAR WARRANTY
Warrantor: General Electric Company, Louisville, KY 40225.
• For how long after the original purchase?
— One (1) year.
• How do I make a warranty claim?
— Return to the retailer from which it was purchased, along with a copy of
the "Proof of Purchase." A new or reconditioned unit will be provided.
This warranty excludes the cost of shipping the product to your home.
EXCLUSION OF IMPLIED WARRANTIES—Your sole and
exclusive remedy is product exchange as provided in this
Limited Warranty. Any implied warranties, including the
implied warranties of merchantability or fitness for a particular
purpose, are limited to one year or the shortest period allowed
by law.
This warranty is extended to the original purchaser and any succeeding
owner for products purchased for home or office use within the USA.
In Alaska, the warranty excludes the cost of shipping or service to your
home or office.
Some states do not allow the exclusion or limitation of incidental or
consequential damages. This warranty gives you specific legal rights, and you
may also have other rights, which vary from state to state. To know what your
legal rights are, consult your local or state consumer affairs office or your
state's Attorney General.
Contact us at ge.com, or call toll-free at 800.952.5039 in the U.S., or
866.777.7627 in Canada.
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