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Night
vision
range is limited
No preview
No push
notification
No recording
Unsuccessful
network
configuration
b) Put a new MicroSD card into the camera, or:
-MicroSD card is corrupted:
Due to physical damage, improper insertion/removal or
viruses, MicroSD cards can become corrupted. If this
happens, you will need to format/reformat the MicroSD
card.
-"Night Mode" is not set correctly:
First ensure that "Night Mode" is set to "Automatic".
-Nearby light source:
If there is a significantly bright light source near the
camera it may interfere with the functioning of the
camera's night vision.
Avoid placing your camera near a bright light source.
-Target area is too open:
The camera's night vision works via infrared light that
is emitted and reflected back off the objects in the
target area, then captured by the camera's image
sensor. Therefore, if the target area is too open, i.e.
with very few objects to reflect the IR light, then the
night vision image will appear very dark.
For night vision purposes, target the camera at an area
that contains objects, e.g. trees, bushes, walls, etc.
The server may be congested, try restarting the app.
Make sure the app has notification permissions.
Confirm that the alarm message push switch is turned
on in the App Personal Center settings.
Confirm that the alarm message push switch is turned
on in the camera settings.
Insert MicroSD card before booting.
Make sure the camera motion detection (monitoring)
switch is turned on. (App)
Make sure the camera recording switch is turned on
(App).
Check whether the MicroSD card status is normal in
the App. If it is abnormal, try to format the MicroSD
card.
Make sure your phone, camera, and router are close
enough.
Note that the camera cannot support connection to a
5GHz network.
Model: TX-192 Article No. 4991, 07/2022
31
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