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Before you call for service...
Troubleshooting Tips
Save time and money! Review the chart below first and you may not need to call for
service.
Problem
Refrigerator does
not operate
Vibration or rattling
(slight vibration is
normal)
Motor operates for
long periods or
cycles
Refrigerator too
warm
Refrigerator has
odor
Moisture forms
on outside of
refrigerator
Moisture collects
inside (in humid
weather, air carries
moisture into
refrigerator when
door is opened)
14
Possible Causes
Control in OFF position.
breaker is tripped.
Front leveling legs need
adjusting.
Normal when refrigerator is
first turned on.
Often occurs when large
amounts of food are placed
in refrigerator.
Hot weather or frequent
door openings.
Temperature control set at
the coldest setting.
Temperature control not set
cold enough.
Warm weather or frequent
door openings.
Foods transmitting odor to
refrigerator.
Interior needs cleaning.
Not unusual during periods
of high humidity.
Too frequent or too long
door openings
What To Do
Move the control to a
temperature setting.
Replace fuse or reset the
breaker.
See Leveling Legs.
Wait 24 hours for the
refrigerator to completely cool
down.
This is normal.
Check to see if package is
holding door open.
This is normal.
See About the control.
See About the control.
Set the temperature control
one step colder. See About the
control.
Check to see if package is
holding door open.
Foods with strong odors should
be tightly wrapped.
every three months.
See Care and cleaning.
Wipe surface dry.
49-1000399 Rev. 3
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