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Ice maker
Fault
The ice maker doesn't
work.
The ice maker doesn't work. The water supply is switched off.
Ice cubes are watery.
Ice cubes have melted.
Ice cubes in the ice cube
container stick together.
The ice cubes are too
small.
Customer service
If required, we recommend that you have the door hinges
changed over by our customer service. You can find out
the costs for changing over the door hinges from your
customer service.
Before you call customer service, see the chapter
Rectifying minor faults yourself.
After checking according to the chapter Rectifying minor
faults yourself, additional help can be requested by
calling the Bosch Customer Support Center, 1-800-944-
2904 (toll-free), from anywhere in the United States.
In Canada contact your Bosch customer service or call
1-800-944-2904.
Write down the following information about your
appliance so that you have it ready and can get better
assistance if you require support from customer service.
Dealer's name:
Address:
Telephone number:
Purchase date:
Model number:
FD number:
Serial number
Type
18
Possible cause
Ice maker is not connected
to the mains supply.
Ice maker does not contain any
fresh water.
The freezer compartment tempera-
ture is too warm.
The ice maker is switched off
The fill level gauge (metal hook) is
blocked.
Freezer compartment door is open.
Power failure.
Normal behavior for longer storage
periods.
Water pressure too low.
Remedial action
Call customer service.
Ensure that the water is properly connected.
Check freezer compartment temperature and,
if required, set slightly colder.
Turn the water supply on.
Switch on the ice maker.
Remove the blockage.
Remove the ice cube container, empty and rub
dry.
Close the door.
Check whether the power is on.
Remove the ice cubes.
Ensure the minimum pressure of 29 psi (2 bar).
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