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Problem
Possible Causes
Cloudiness on
Combination of soft water and
glassware
too much detergent
Low performing phosphate
free detergent
Water temperature entering the • This could be etching. Lower the water heater temperature.
dishwasher exceeds 150°F (66°C)
Suds in the tub
Wrong detergent
Rinse agent was spilled
Detergent left in
Dishes or utensils are blocking
dispenser cups
the detergent cup
Black or gray
Aluminum utensils have
marks on dishes
rubbed against dishes
Dishes don't dry
Low inlet water temperature
Rinse agent dispenser is empty
Additional drying time is needed
Control panel responded Door may not be completely
to inputs but dishwasher closed
never filled with water
Water valve may be turned off
Flood float may be stuck
Stained tub interior
hard water minerals
Dishwasher won't run Fuse is blown or circuit breaker
is tripped
Power is turned off
Control panel is locked
Possible leak is detected
Proper Start sequence was
not followed
What To Do
• This is called etching and is permanent. To prevent this from happening,
use less detergent if you have soft water. Wash glassware in the shortest
cycle that will get it clean.
• See A white film on glassware, dishware and the interior in this
Troubleshooting section.
• Use only automatic dishwasher detergents to avoid sudsing. Cascade
Automatic Dishwashing Detergents have been approved for use in all
GE Appliances dishwashers.
• To remove suds from the tub, open the dishwasher and let suds dissipate.
Open the door, press and hold Start for 3 seconds, and close the door.
• Always wipe up rinse agent spills immediately.
• Reposition the dishes, so the water from the lower spray arm can flush
the detergent cup. See the Loading the dishwasher section.
• Reposition the tall utensils or heavy silverware that may be keeping the
dispenser cup door from opening. See the Loading the dishwasher
section.
• Don't place large bowls or pots directly under the detergent dispenser.
• Remove marks with a mild, abrasive cleaner.
• Make sure inlet water temperature is at least 120°F.
• Select Heated Dry.
• Use Wash Temp Boost or Boost Temp option.
• Select a higher cycle, such as Wash Temp Sani, Sanitize Temp or Heavy.
• Check the rinse agent dispenser and fill as required.
• Leave door closed after the Clean light appears to allow the fan to run an
additional 90 minutes.
Note: If you open the door, this fan extension will be cancelled.
• Make sure the door is firmly closed.
• Make sure water valve (usually located under the sink) is turned on.
• Remove Ultra-Fine filter and lightly tap the piece under the ultra fine filter that
looks like a salt shaker. Replace the filter.
• GE Appliances recommends Cascade
hard water mineral deposits from forming.
• Run dishwasher with citric acid to remove mineral deposits. Citric acid
(Part number: WD35X151) can be ordered through GE Appliances Parts. See
back cover for ordering information. Alternatively, purchase Lemi Shine and
follow the directions on the label.
• Replace fuse or reset circuit breaker. Remove any other appliances from
the circuit.
• In some installations, the power to the dishwasher is provided through a
wall switch, often located next to the disposer switch. Make sure it is on.
• Unlock control panel. See the Getting started section.
• Some models are equipped with leak detection and the cycle will be cancelled if
a leak is detected. The display will show "LEAK DETECTED". Call for service.
• See the Using the dishwasher section.
GEAppliances.com
Platinum Rinse Aid
to help prevent
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