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HoMedics sells its products with the intent that they are free of defects in manufacture and workmanship for a period
of 2 years from the date of original purchase, except as noted below. HoMedics warrants that its products will be free of
defects in material and workmanship under normal use and service. This warranty extends only to consumers and does
not extend to Retailers.
To obtain warranty service on your HoMedics product, contact a Consumer Relations representative for assistance.
Please make sure to have the model number of the product available.
HoMedics does not authorize anyone, including, but not limited to, Retailers, the subsequent consumer purchaser of the
product from a Retailer or remote purchasers, to obligate HoMedics in any way beyond the terms set forth herein. This
warranty does not cover damage caused by misuse or abuse; accident; the attachment of any unauthorized accessory;
alteration to the product; improper installation; unauthorized repairs or modifications; improper use of electrical/
power supply; loss of power; dropped product; malfunction or damage of an operating part from failure to provide
manufacturer's recommended maintenance; transportation damage; theft; neglect; vandalism; or environmental
conditions; loss of use during the period the product is at a repair facility or otherwise awaiting parts or repair; or any
other conditions whatsoever that are beyond the control of HoMedics.
This warranty is effective only if the product is purchased and operated in the country in which the product is purchased.
A product that requires modifications or adoption to enable it to operate in any other country than the country for which
it was designed, manufactured, approved and/or authorized, or repair of products damaged by these modifications is not
covered under this warranty.
THE WARRANTY PROVIDED HEREIN SHALL BE THE SOLE AND EXCLUSIVE WARRANTY. THERE SHALL BE NO OTHER
WARRANTIES EXPRESS OR IMPLIED INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS OR ANY
OTHER OBLIGATION ON THE PART OF THE COMPANY WITH RESPECT TO PRODUCTS COVERED BY THIS WARRANTY.
HOMEDICS SHALL HAVE NO LIABILITY FOR ANY INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES. IN NO EVENT
SHALL THIS WARRANTY REQUIRE MORE THAN THE REPAIR OR REPLACEMENT OF ANY PART OR PARTS WHICH ARE
FOUND TO BE DEFECTIVE WITHIN THE EFFECTIVE PERIOD OF THE WARRANTY. NO REFUNDS WILL BE GIVEN. IF
REPLACEMENT PARTS FOR DEFECTIVE MATERIALS ARE NOT AVAILABLE, HOMEDICS RESERVES THE RIGHT TO MAKE
PRODUCT SUBSTITUTIONS IN LIEU OF REPAIR OR REPLACEMENT.
This warranty does not extend to the purchase of opened, used, repaired, repackaged and/or resealed products,
including but not limited to sale of such products on internet auction sites and/or sales of such products by surplus or
bulk resellers. Any and all warranties or guarantees shall immediately cease and terminate as to any products or parts
thereof which are repaired, replaced, altered, or modified, without the prior express and written consent of HoMedics.
This warranty provides you with specific legal rights. You may have additional rights which may vary from state to
state and country to country. Because of individual state and country regulations, some of the above limitations and
exclusions may not apply to you.
For more information regarding our product line in the USA, please visit: www.homedics.com. For Canada, please visit:
www.homedics.ca.
FOR SERVICE IN THE USA
cservice@homedics.com
8:30am-7:00pm EST Monday-Friday
1-800-466-3342
2-YEAR LIMITED WARRANTY
*Source: The NPD Group. January 2018-December 2018, Retail Tracking Service.
HoMedics and HoMedics #1 Brand In Massage are registered trademarks of HoMedics, LLC.
Distributed by HoMedics, LLC, 3000 N Pontiac Trail, Commerce Township, MI 48390
FOR SERVICE IN CANADA
cservice@homedicsgroup.ca
8:30am-5:00pm EST Monday-Friday
1-888-225-7378
©2020 HoMedics, LLC. All rights reserved.
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