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Symptoms
Filter clogged.
Supply hoses may be kinked.
Washing machine
not filling
properly
Insufficient water supply.
Hot and cold supply hoses
are reversed.
Kinked drain hose.
Washing machine
will not drain
Drain located higher than 1.2
water
m above the floor.
Washing machine not
unloaded promptly.
Washing machine
Wrinkling
overloaded.
Hot and cold water supply
hoses are reversed.
Incomplete or
no dispensing of
Too much detergent used.
detergent
Musty or mildewy
Inside of drum was not
odor in washing
cleaned properly.
machine
The load is too small.
Cycle time is
Heavy articles are mixed with
longer than usual
lighter items.
The load is out of balance.
Reason
Solution
• Make sure the inlet filters on the fill valves are
not clogged.
• Check that supply hoses are not kinked or
clogged.
• Make sure that both hot and cold water taps are
turned on all the way.
• Check supply hose connections.
• Ensure that the drain hose is not kinked.
• Make sure that the drain hose is no higher than
1.2 m above the bottom of the washing machine.
• Always remove items from the washing machine
as soon as the cycle is complete.
• The washing machine can be fully loaded, but
the drum should not be tightly packed with
items. The door of the washing machine should
close easily.
• Hot water rinse can set wrinkles in garments.
Check the supply hose connections.
• Follow the guidelines provided by the detergent
manufacturer.
• Run the Limpieza de Tina (Tub Clean)
programme regularly.
• Add more items to allow the washing machine to
balance the loads.
• Always try to wash articles of somewhat similar
weight to allow the washing machine to evenly
distribute the weight of the load for spinning.
• Manually redistribute the load if articles have
become tangled.
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