This chapter describes the most common problems that can arise using the appliance.
EN
If the problems cannot be solved with the information below, please contact the
Authorised Assistance Centre.
Problem
The LEDs on the control unit
do not light up.
The blue warning light is
flashing.
Temperature LED 1 (11) is
flashing.
The product has been used
incorrectly or is damaged.
The power cable or another
internal wire is damaged.
The control unit is damaged.
There are holes or tears in the
fabric or stubborn creases that
do not spread out.
The packaging of the appliance is made of recyclable materials. Dispose of the packaging in
accordance with the environmental protection regulations.
Pursuant to Directive 2012/19/EU on waste electrical and electronic equipment (WEEE), the
crossed bin symbol on the appliance or its packaging indicates that the appliance must be
disposed of separately from other waste at the end of its useful life.
19
TROUBLESHOOTING
Check that the control unit plug is fully inserted in
the socket (3). If the LEDs remain off, remove the
control unit plug from the socket (3) and return the
heated mattress cover to an authorised technical
service centre.
Turn the control unit off and remove the plug from the
socket (3). Check that the control unit connector (2) is
fully inserted in the heated mattress cover connector
(1) and reinsert the plug in the socket (3). If the stand-
by LED continues to flash, return the heated mattress
cover to an authorised technical service centre.
Return the heated mattress cover to an authorised
technical service centre to be checked.
DISPOSAL
Solution