7.9 ERROR CODE DEFINITION
The HMI can show the faults of Pedelec. When a fault is detected, the icon
indicated and one of the following error codes will be indicated too.
Note: Please read carefully the description of the error code. When the error code appears, please
first restart the system. If the problem is not eliminated, please contact your dealer or
technical personnel.
Error
Declaration
04
The throttle has fault.
The throttle is not back in its
05
correct position.
07
Overvoltage protection
Error with the hall sensor signal
08
inside the motor
09
Error with the Engine phase's
The temperature inside the en-
10
gine has reached its maximum
protection value
The temperature sensor inside
11
the motor has an error
Error with the current sensor in
12
the controller
BF-DM-C-DP C271-EN June 2022
Definition of Error Codes
Troubleshooting
1. Check the connector and cable of the throttle are
not damaged and correctly connected.
2. Disconnect and reconnect the throttle, if still no
function please change the throttle.
Check the connector from the throttle is correctly
connected. If this does not solve the problem, please
change the throttle.
1. Remove and re-Insert the battery to see if it
resolves the problem.
2. Using the BESST tool update the controller.
3. Change the battery to resolve the problem.
1. Check all connectors from the motor are correctly
connected.
2. If the problem still occurs, please change the
motor.
Please change the motor.
1. Turn off the system and allow the Pedelec to cool
down.
2. If the problem still occurs, please change the
motor.
Please change the motor.
Please change the controller or contact your supplier.
15
30
will be