If you transport your eBike attached to the out-
u
side of your car, e.g. on a bike rack, remove the
on-board computer and the eBike battery to
avoid damaging them.
The eBike batteries are subject to legislation on the
transport of dangerous goods.
When batteries are transported by commercial users
or third parties (e.g. air transport or forwarding
agency), special requirements on packaging and la-
beling (e.g. ADR regulations) must be met. When pre-
paring items for shipping, a dangerous goods expert
can be consulted as required.
Do not ship batteries if the housing is damaged or the
eBike battery is not fully functional. Use only the origi-
nal Bosch eBike battery packaging when transporting
the eBike battery. Apply tape over exposed contacts
and pack the eBike battery such that it cannot move
around inside the packaging. Inform your parcel ser-
vice that the package contains dangerous goods.
Please also observe any additional national regula-
tions should these exist.
WARNING
Do not open any of the components. Service
u
should only be carried out at an authorized
Bosch eBike dealer. Failure to follow above warn-
ing can cause death or serious injury. Refer to your
bicycle manual or component manual for all non-
Bosch drive system components.
Always switch the battery pack off, when insert-
u
ing or removing it from the holder. Never attempt
to insert or remove the battery pack while riding
the bike.
Do not submerge your eBike components in wa-
u
ter, or wash with pressurized hose. Your Bosch
drive unit is designed to be water tight to rain water
or non-pressure hose washing.
Note down the manufacturer and the number of
u
the key. In case of loss of the keys, please refer to
Bosch eBike Systems
Transport
u
u
Ship batteries only when the housing is undamaged.
Tape or mask off open contacts and pack up the bat-
tery in such a manner that it cannot move around in
the packaging. Inform your parcel service that the
package contains dangerous goods. Please also ob-
serve possibly more detailed national regulations. Al-
ways check state and federal regulations before at-
tempting to ship your battery.
If you have any questions about transporting the
eBike batteries, contact an authorized bicycle dealer.
You can also order suitable transport packaging from
the dealer.
Maintenance/cleaning
u
After-sales service and advice on using
products
If you have any questions about the eBike and its
components, contact an authorized bicycle retailer.
For contact details of authorized bike dealerships,
please visit www.bosch-ebike.com.
Please contact an authorized bicycle dealer if the
eBike battery is no longer working.
Always use an approved and compatible bicycle
rack when transporting your eBike. The Bosch
drive system adds weight to the bicycle. Refer to
your bicycle rack manual to be sure your eBike is
compatible. Overloading a bike rack can result in
death or serious injury.
Use proper lifting techniques as electric bikes
are generally heavier than bicycles.
an authorised Bosch eBike dealer. Please provide
the name of the manufacturer and the number of
the key.
Do not paint any components of the Bosch drive
system as they may cause premature failure of
the component.
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0 275 U07 XPX | (16.03.2023)