IKEA BOLLSIDAN Manual Del Usuario página 5

Trouble shooting guide
NOTE!
Do always disconnect the cable from the wall socket
before maintenance!
Symptom
The desk does not run
The desk stops and can only run in
the opposite direction.
The desk will only run downwards
or upwards.
No operation, but the desk will run
downwards.
The height range is abnormal.
Basic Setting:
Long press the down button until the lifting system bottoms out and rebounds and stops.
Check
Is the main connected to motor
and hand control?
Are all plugs mounted correctly?
See assembly instruction.
Are there visual damages on the
cables, controls?
Does the desk continuously run
more than 2 minutes?
Are there any obstacles under the
desk when the desk functioned
normally?
Is there much load on the desk
(over 60kg)?
Try
Try to connect a lamp or similar to
the main supply to check that the
supply voltage is OK.
Check all connections.
Damaged parts must be
exchanged - Contact IKEA
Customer Service.
Power off for 18 minutes.
Remove the obstacle and try again.
Perform Basic settings.
Remove some of the load and try
again.
Perform Basic settings.
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