Loewe radio.frequency
Troubleshooting | Disposal
20 Troubleshooting
In case of device malfunction, before calling the helpline we recommend to check the list below.
Problem
Can't turn the radio on.
No sound
Problems with radio recep-
tion
Radio is not visible during
Bluetooth pairing
Not possible to charge the
radio
Disposal
Disposal of used electrical and electronic
equipment and batteries.
The crossed-out wheeled bin symbol on
the product or its packaging indicates that
this product must not be treated as normal
household waste, but must be returned to a
collection point for the recycling of electri-
cal and electronic equipment and batteries.
Instructions for removing the battery before
product disposal can be found on the Loewe
homepage. By helping to properly dispose of
this product, you are protecting the environ-
ment and the health of your fellow human
beings. Improper or incorrect disposal endan-
gers the environment and health. For more in-
formation about the recycling of this product,
please contact your local authority or your
municipal waste disposal service. Attention:
The "Pb" sign under the battery symbol indi-
cates that this battery contains lead.
20
Possible cause
a. Battery level may be very low.
b. Radio may be completely powered down.
a. Sound is muted
b. Volume is decreased to minimum.
c. Wrong source is selected.
d. DAB signal reception is poor.
e. Bluetooth source is paused.
f.
Bluetooth is not paired
a. Antenna may be wrongly oriented.
b. Unit may be in location where is weak or no signal. Possibly
other electrical appliances in vicinity interfere with the
reception.
c. Location is not suitable for receiving DAB+ signals.
Radio is not in Bluetooth pairing mode.
An incompatible USB charger is being used.
Remedy/notes
a. Charge the radio.
b. Press and hold standby button to power up the radio. Short
press of standby button will not start the radio.
a. Press the volume knob to ensure radio is not muted.
b. Adjust the volume to the correct level.
c. Make sure the desired source is selected.
d. Change the position of your radio or change the station.
e. Press the volume knob to resume playback.
f.
Pair the device with the radio before listening.
a. Reorient the antenna.
b. Find a more suitable location.
c. Please check whether your geographic location is covered
by DAB+ signal.
Change the radio source to Bluetooth mode and enter pairing.
Wait a few seconds for the radio to appear on your phone.
Use the provided charger.