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TROUBLESHOOTING
TROUBLESHOOTING
Before Calling for Service
Please check the following before you contact the service centre. If the problem persists, contact your
local service centre.
Self-Diagnosis Function
This appliance has a built-in self-diagnosis function. If an error occurs, the lamp of the indoor unit will
flash in 2-second intervals. If this occurs, contact your local dealer or service centre.
The appliance does not work normally.
• Burning smell and strange sounds are coming from the appliance.
• Water leaks from the indoor unit even when the humidity level is low.
• The power cable is damaged or it is generating excessive heat.
• A switch, a circuit breaker (safety, ground) or a fuse is not operating properly.
• The appliance generates an error code from its self-diagnosis.
− Turn off the appliance, switch off or disconnect the power supply, and contact the service centre.
The fan speed cannot be adjusted.
• The Jet mode or Auto Operation mode is selected.
− In some operating modes, you cannot adjust the fan speed. Select an operating mode in which you
can adjust the fan speed.
The temperature cannot be adjusted.
• The Fan mode or Jet mode is selected.
− In some operating modes, you cannot adjust the temperature. Select an operating mode in which
you can adjust the temperature.
The appliance does not work.
• The appliance is unplugged.
− Check whether the power cord is plugged into the outlet or the power isolators are switched on.
• A fuse exploded or the power supply is blocked.
− Replace the fuse or check if the circuit breaker has tripped.
• A power failure has occurred.
− Turn off the appliance when a power failure occurs.
− When the power is restored, wait 3 minutes, and then turn on the appliance.
• The voltage is too high or too low.
− Check if the circuit breaker has tripped.
• The appliance was turned off automatically at a preset time.
− Turn the appliance on.
• The battery setting in the wireless remote control is incorrect.
− Make sure that the batteries are inserted correctly in your wireless remote control.
− If the batteries are placed correctly, but the appliance still does not operate, replace the batteries
and try again.