Before you call for service...
Troubleshooting Tips
Problem
Possible Causes
What To Do
Salty tasting or
Unit not sanitized
* Complete the Sanitization Procedureson page 12.
brown/yellow colored
• At completion of recharge cucle (approx. 2 hrs),run water
water after installation
from faucets to purge the salty water.
Low water pressure
Check pressure.
• Drain height 8' or less,pressureshould be minimum of 20 psi.
• Drain height above 8', pressure should be minimum of 50 psi.
Restricted drain hose
• Clean and reconnect hose.
• Check for kinksin drain line.
Brown/yellow
Unit was idle for a period of time
• Complete the Sonitizotion Procedureson page 12.
colored water
Resin beads showing
Cracked distributor
• Call for service,
up in drinking water
and sink
Sounds gou might hear
Running water from the unit
• This is normal.
into a drain during recharge
Water has air bubbles
Air in sgstem after installation
• Will go away after it runs for a while.
and is cloudy
Error Code on control
Wiring mag have worked loose
• See page 16 for details.
in the control
• Unplug transformer,
• Remove control cover,release clips on side.
• Checkfor loose/incorrect wiring connections to electronic
board or switch. Reconnect as required.
• Reassemble control cover.
• Plug in Transformer,
• Wait six minutes for Error Codeto reappear,
• If Error Code reappears, call for service.
22