PROBLEM - CAUSE - SOLUTION
PROBLEM
CAUSE
Milk type not suitable for this prepa-
ration.
The machine does not dis-
Milk dispensing spout dirty or clogged
pense frothed milk.
by milk from previous dispensing.
Not enough milk in the tank.
The dispensing spout is not correctly
inserted into the milk tank lid.
The milk kit is not correctly assembled. Make sure that all the components have been correctly assembled (refer to the CLEANING AND MAINTENANCE chapter).
The machine does not
The milk dispensing spout is not cor-
dispense frothed milk.
rectly inserted in the machine.
The milk tank is not correctly attached
to the machine.
The machine does not
The milk kit upper pipe is clogged.
froth the milk.
The 3 milk-based bevera-
The milk kit is not inserted or not cor-
ge icons do not light up.
rectly inserted.
SOLUTION
Use cold whole milk.
Wash the milk dispensing circuit.
Fill the milk tank up to the MIN level.
Make sure that it is fully inserted into the hole on the milk tank lid.
Make sure to insert the milk dispensing spout until it locks into place.
Make sure to attach the milk tank to the machine until it locks into place.
(Refer to the CLEANING AND MAINTENANCE chapter) Disassemble the milk kit, remove the upper pipe and thoroughly
clean it as described in step 22. After reassembling the milk kit, follow the cleaning instructions from step 25 to 30.
Insert the milk kit in the machine until it locks into place.
EN
FR
Persistence of
the problem
Contact an
authorised
service centre.
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