T OU [ES OOTING
BEFORE CALLING FOR SERVicE (cont.)
Water in the washer
drains slowly or not
at all, or the display
shows:
I
j-l j-
LIE
Washer fills with
water slowly or not
at all, or the display
shows:
Washer will not
turn on
Washer
won't
spin, or the display
shows:
Door will not
unlock when cycle
is stopped or
paused
Wash cycle time is
longer than usual
Musty or mildewy
odor in washer
Steam is not visible
during STEAM cycle
• Drain hose is bent, pinched,
or clogged.
The drain filter is clogged.
Water supply taps are not
open fully.
Water line hoses are kinked,
pinched, or bent.
Water inlet filters are clogged.
Water pressure to tap or
house is too low.
Power cord is not properly
plugged in.
House fuse is blown, circuit
breaker has tripped, or power
outage has occurred.
The door is not closed
properly.
Interior temperature of
washer is too high.
Water level in washer is too
high.
The washer automatically
adjusts the wash time for
the amount of laundry, water
pressure, water temperature,
and other operating conditions.
Incorrect or too much
detergent has been used.
Inside of tub not cleaned
properly.
• This is normal.
Make sure the drain hose is free of clogs, kinks, etc., and
is not pinched behind or under the washer.
Clean the drain filter. See the Care and Cleaning section.
Make sure that the water taps are open fully.
Make sure the hoses are not kinked or pinched. Be
careful when moving the washer.
Clean the inlet filters. See the Care and Cleaning section.
Check another faucet in the house to make sure that
household water pressure is adequate.
Make sure that the plug is plugged securely into a
grounded, 3-prong, 120-VAC, 60-Hz. outlet.
Reset circuit breaker or replace fuse. Do not increase
fuse capacity. If the problem is a circuit overload, have it
corrected
by a qualified electrician.
Make sure that the door is closed properly and press the
START/PAUSE button. After starting a cycle, it may take
a few moments before the drum begins to turn or spin.
The washer will not spin unless the door is locked (DOOR
LOCK will appear in the display).
If the door is closed and locked and the open door error
message is displayed, call for service.
The washer door has a safety lock to prevent burns.
Allow the washer to cool until the DOOR LOCK indicator
turns off in the display.
Allow the washer to complete the programmed
cycle, or
run the DRAIN & SPIN cycle to drain the water.
This is normal. The washer adjusts cycle time
automatically
to provide optimal results for the selected
cycle.
Use only HE (High-Efficiency)
detergent in accordance
with the manufacturer's
instructions.
Run the TUB CLEAN cycle regularly. Be sure to wipe
around and under the door seal frequently.
Clean around door seal/glass to prevent odor or mildew:
1. wipe dry the door seal/glassandthe door openingarea
2. wipe aroundthe innerdrum/doorsealand the lower door seal
Because it uses pressurized steam, the washer requires
very small amounts of steam to achieve optimal results.
Excess steam could damage fabrics and reduce
efficiency.
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