RCA RCR615 Manual Del Usuario página 8

Troubleshooting
Problem: The remote does not operate your component.
· You must put the remote in the correct mode by pressing the corresponding component key so the
remote knows which component you want to operate.
· Remove any obstacles between the remote and the component. Make sure to aim the remote at the IR
sensor on the component.
· Make sure the batteries are fresh and properly installed. Replace the batteries with two new AA
batteries, if necessary. Reprogramming may be required.
· Reset the remote. Remove the batteries, then press and hold the number 1 key on the remote for several
seconds to reset the microprocessor inside the remote. Release the number 1 key, reinstall the batteries,
and press the ON·OFF key. If it lights up, reprogram the remote and try again. If it doesn't light up,
replace the batteries with new ones.
Problem: The remote can't be programmed to operate your component.
· If you are testing the remote after you have entered the code, you may be too far away from the
component or at a wrong angle. This remote uses IR (infrared) technology to communicate with
components. The remote sends the code, and the component's IR sensor reads the code. There must be
an unobstructed path between the remote and the IR sensor on the component. Move closer and make
sure you point the remote at the component to be programmed.
· If you've used the Direct Code Entry method to enter the codes for your brand and the unit is still not
functioning properly, try one of the Code Search methods.
· In order to control combo units, like TV/VCRs, TV/DVDs or TV/VCR/DVDs, use the combo codes
in the Code List to program the individual corresponding component keys. Once programmed
successfully, the TV key controls the TV functions on your unit, and the DVD or VCR key controls the
DVD or VCR functions, respectively. The codes in the combo section should be tried first, using Direct
Code Entry on the TV and DVD or VCR keys. If this is unsuccessful, use one of the Search methods to
program your combo unit.
· Make sure the batteries are fresh and properly installed.
Problem: The remote is not performing commands properly.
· Put the remote in the correct mode by pressing the corresponding component key.
· Make sure component is "ready" (e.g., DVD player has disc loaded; VCR has tape loaded, etc.)
· You may have pressed an invalid key for the mode the remote is in.
· If you're attempting to turn on an RCA, GE or PROSCAN component, press the component key instead
of the ON·OFF key.
· If you're attempting to change channels, press the SELECT/OK key after entering the channel number
as this is a requirement of certain models and brands.
· There is a possibility that a programmed code may only be able to control some of your component
features (e.g., only turns a component on and off). To confirm that the component key is programmed
with the correct code for maximum functionality, test the component. Attempt to control a variety of
the component's functions with the remote. If some of the features of your components do not work,
program the remote with a different code in the list using the Direct Code Entry Method, until you find
the code that allows the remote to control the majority of your component's functions. Different codes
can provide different levels of functionality.
Problem: The illuminated ON·OFF key does not light when you press a key.
· You may have pressed an invalid key for the mode the remote is in. You must put the remote in the
correct mode by pressing the corresponding component key.
· Make sure the batteries are fresh and properly installed. Replace the batteries with two new AA
batteries, if necessary. Reprogramming may be required.
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Problem: The VCR won't record.
· Make sure the remote is in VCR mode.
· Make sure the tape is properly loaded in the VCR.
· Make sure the tape is not write-protected. If the safety tab is removed, the tape is write-protected, and
you cannot record onto that tape.
Problem: The remote will not change channels on your component.
· You must put the remote in the correct mode by pressing the corresponding component key.
· Press the SELECT/OK key after you enter a channel number.
· Remove any obstacles between the remote and the component. Aim the remote at the IR sensor on the
component.
Problem: The component's menu doesn't appear on the TV screen.
· Make sure you have connected your component to your TV properly and selected the correct input.
(See your components' Owner's Manuals for proper connection procedures.)
· Put the remote in the correct mode by pressing the corresponding component key.
· Menu access isn't supported for all brands. If that's the case, use your original remote control to access
menu functions for these components.
Problem: The Learning process cannot be completed successfully.
· Replace batteries in both the universal remote and the remote from which you are trying to learn.
· Make sure the distance between the remotes is approximately 2 inches.
· Do not conduct the Learning process near an incandescent lamp.
· The memory capacity may be full (20 Learned commands for each of the six modes).
· The original remote may not be compatible with the Learning procedure.
For more information, please visit www.rca.com
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