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Idiomas disponibles
Problem
Device is off
(battery level not
displayed when
button is pressed)
Device does not
charge
Fastener cannot be
opened
Wristband size can-
not be adjusted
Possible cause
Battery is empty
Device is switched off
Battery faulty or other
problems
Mains plug
14
not
plugged into socket
USB-A plug not plugged
into mains plug
14
USB-C plug not plugged
into charger
10
Device not correctly con-
nected to charger
Incorrect handling
Incorrect handling
Solution
Charge the battery as described
in chapter "7.2 Charging the
battery"
Switch on the device as de-
scribed in chapter "7.5 Switch-
ing the emergency wristband on
and off"
Contact Customer Services
Insert the mains plug
suitable socket
Insert the USB-A plug into the
mains plug
Insert the USB-C plug into the
charger
Connect the device to the
charger
10
charging pins are in contact with
the device's charging contacts
and that there is no con-
11
tamination. Clean the charging
contacts if necessary.
Open the fastener as described
in chapter "7.3 Opening/closing
the wristband".
Adjust the wristband size as de-
scribed in chapter "7.4 Adjusting
the wristband size".
45
into a
14
14
10
. Make sure that the
10
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