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Idiomas disponibles
Idiomas disponibles
8. Declaration of Conformity
Market Maker Brand Licensing, hereby declares that this equipment, conforms to the
essential requirements and other relevant provisions of Directive 2014/53/UE.
The declaration of Conformity can be viewed at the following address:
www.mms-support.net/OTA/ECD_MMBL_SI-1KIT410-001.pdf
9. Warranty
SUPPORT MODE
For micro-inverters and solar panels products (excluding structures and
screws which are guaranteed two (2) years), from the SIRIUS brand, we
offer the Customer a commercial guarantee for a period of twelve (12)
years from the delivery date of the goods during which the product will be
replaced.
For any support request, please contact the after-sales service by email at
sav@market-maker.fr.
You will then be asked for the defective part and the original invoice
attesting to the payment of the product.
We may ask you for photos of your appliance.
It is also important to provide a photo of the appliance identification label,
usually placed under the appliance.
Within the framework of the implementation of the legal guarantee of
conformity, a non-conforming or defective product may be, at your choice,
repaired or replaced.
If the product is repaired, and provided that the legal guarantee period is
still running, you will benefit from an extension of guarantee of 6 additional
months.
If you choose to repair the product, when repair is not possible, we will
replace the product. This new product will then be covered by a new 2-year
guarantee.
DEFECTS ON UNPACKING
If, upon unpacking, the product or the appliance turns out to contain a
defect that hinders its usability for the purpose for which it was designed
and manufactured, please contact the after-sales service within 72
working hours.
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