The water dispenser will not operate properly
Is the freezer door not closed completely?
Push the door firmly shut. If it will not shut all the way,
see "The doors will not close completely" later in this
section.
•
Has the water tank not filled?
The water tank needs to be filled the first time it is used.
Depress the water dispenser bar with a large container
until you draw two to three quarts (1.9 to 2.8 L) of water.
Discard water. (Refer to the "Water and Ice Dispensers"
section for further instructions on filling the water tank.)
•
Is the water shut-off valve not turned on or the water
line connected at the source?
Check to be sure the water shut-off valve is turned on
and the water source is connected to the refrigerator.
Refer to the "Connecting the Refrigerator to a Water
Source" section for directions.
Is the water shut-off valve clogged or incorrectly
installed?
Refer to the "Connecting the Refrigerator to a Water
Source" section. If clogging or installation is not a
problem, call for service or a contact a plumber.
Is there a kink in the home water source line?
If you find or suspect a kink in the water line, call for
service.
Water or ice is leaking from the dispenser
Is the glass not being held under the ice dispenser
long enough, causing the ice to spill?
Hold the container under the ice chute for two to three
seconds after releasing the dispenser lever. A small
amount of ice may dispense after the lever is released.
Is the glass not being held under the water
dispenser long enough, causing water to drip?
Hold the container under the water dispenser two to
three seconds after releasing the dispenser lever. Water
may continue to dispense during this time.
Is an ice cube is stuck in the chute and holding the
trap door open?
Remove the cube.
The dispenser water is not cool enough
Has the refrigerator been newly installed?
Allow 24 hours for the tank to cool completely.
Has a large amount of water been recently
dispensed?
Allow 24 hours for the tank to cool completely.
Has water not been recently dispensed?
The first glass of water may not be cool. Discard the first
glass of water.
The divider between the two compartments
is
warm
• The warmth is probably due to normal operation of the
automatic exterior moisture control. If still concerned,
call for service.
Temperature is too warm
Are the air vents blocked in either compartment?
This prevents the movement of cold air from the
freezer to the refrigerator.
Remove any objects from in front of the air vents. Refer
to the "Ensuring Proper Air Circulation" section for the
location of air vents.
Are the door(s) opened often?
Be aware that the refrigerator will warm when this
occurs. In order to keep the refrigerator cool, try to get
everything you need out of the refrigerator at once, keep
food organized so it is easy to find, and close the door
as soon as the food is removed.
Has a large amount of food just been added to the
refrigerator or freezer?
Adding a large amount of food warms the refrigerator. It
can take several hours for the refrigerator to return to the
normal temperature.
Are the controls set correctly for the surrounding
conditions?
Refer to the "Setting the Controls" section.
There is interior moisture build-up
Are the air vents blocked in the refrigerator?
Remove any objects from in front of the air vents. Refer
to the "Ensuring Proper Air Circulation" section for the
location of air vents.
Are the door(s) opened often?
To avoid humidity build-up, try to get everything you
need out of the refrigerator at once, keep food organized
so it is easy to find, and close the door as soon as the
food is removed. (When the door is opened, humidity
from the room air enters the refrigerator. The more often
the door is opened, the faster humidity builds up,
especially when the room itself is very humid.)
Is the room humid?
It is normal for moisture to build up inside the refrigerator
when the room air is humid.
Is the food packaged correctly?
Check that all food is securely wrapped. If necessary,
repackage food according to the guidelines in the "Food
Storage Guide" section. Wipe off damp food containers
before placing in the refrigerator.
Are the controls set correctly for the surrounding
conditions?
Refer to the "Setting the Controls" section.
Was a self-defrost cycle completed?
It is normal for droplets to form on the back wall after the
refrigerator self-defrosts.
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