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PIONEER ELECTRONICS (USA) INC.
LIMITED WARRANTY
WARRANTY VALID ONLY IN COUNTRY OF PRODUCT PURCHASE
WARRANTY
Pioneer Electronics
(USA) Inc.
(Pioneer) warrants that
Pioneer®
Car
Electronics, Speaker,
and Accessory Products distributed by Pioneer in the U.S.A. and
Canada that fail to function properly under normal use due to a manufacturing defect when installed and operated according to the owner's manual enclosed
with the unit will be repaired or replaced with a unit of comparable
value,
at Pioneer's option
,
without charge to you for parts or actual repair
work.
Replacement
units and/or parts supplied under this warranty may be new or rebuilt at Pioneer's option
.
This Limited Warranty applies to the original or any subsequent owner of this Pioneer product during the warranty period provided the product was
purchased from an authorized Pioneer dealer in the U.S.A. or Canada. You will be required to provide a sales receipt or other valid proof of purchase
showing the date of original purchase. In the event service is required, the product must be delivered within the warranty period, transportation
prepaid, only from within the country of purchase as explained in this document. You will be responsible for removal and installation of the product.
Pioneer will pay to return the repaired or replacement productto you within the country of purchase.
PRODUCT WARRANTY PERIOD (Runs from the date of first retail sale)
Car Electronics, Speakers, and Accessories
................................................................................................................................. .
WHAT IS NOT COVERED
~
1 Year
.!.&!22r
1 Year
This Limited Warranty applies to Pioneer products that are purchased from an authorized Pioneer dealer. IF THIS PRODUCT WAS PURCHASED
FROM ANY OTHER SOURCE, THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY
AND THE IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE AND THIS PRODUCT IS SOLD STRICTLY "AS IS" AND "WITH ALL
FAULTS". PIONEER SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL AND/OR INCIDENTAL DAMAGES. Some states and provinces do not allow
the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Pioneer does not warrant any product listed above when it is used in a trade or business or in any industrial or commercial application. This warranty
does not apply if the product has been subjected to power in excess of its published power rating. This warranty does not cover cosmetic scratches or
any other appearance item; damage or defects resulting from alterations or modifications not authorized in writing by Pioneer; accident, collisions,
misuse or abuse; the use of unauthorized parts or labor; improper installation or maintenance; lightning or power surges; subsequent damage from
leaking;
damage from inoperative batteries; or the use of batteries not conforming to those specified in the owner's manual. This warranty does not
cover the cost of parts or labor that would otherwise be provided without charge under this warranty obtained from any source other than Pioneer.
Altered, defaced, or removed serial numbers void this
warranty.
NO OTHER WARRANTIES
TO THE FULLEST EXTENT PERMITTED BY LAW, PIONEER MAKES NO REPRESENTATIONS OR WARRANTIES OR ACCEPTS ANY CONDITIONS WITH
RESPECT TO THIS PRODUCT EXCEPT AS STATED IN THIS DOCUMENT. PIONEER LIMITS ITS OBLIGATIONS UNDER ANY IMPLIED WARRANTIES
AND CONDITIONS INCLUDING, BUT NOT LIMITED TO, WARRANTIES AND CONDITIONS, WHETHER EXPRESS OR IMPLIED, OF MERCHANTABILITY
AND FITNESS FORA PARTICULAR PURPOSE, TO A PERIOD NOT TO EXCEED THE WARRANTY PERIOD. NO WARRANTIES OR CONDITIONS SHALL
APPLY AFTER THE WARRANTY PERIOD. Some states and provinces do not allow limitations on how long an implied warranty lasts, so the above
limitations or exclusions may not apply to you
.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or:.province to_p_rovince. To the extent
any provision of this limited warranty is deemed invalid or unenforceable under applicable law, such determination will have no effect on the remaining
provisions, which will continue in full force and effect.
TO OBTAIN SERVICE
In the U.S.A. or Canada
,
to receive warranty
service,
you need to present your sales receipt showing place and date of original owner 's transaction.
Please contact one of the following to obtain service:
Your Authorized Pioneer Dealer - Your Pioneer Dealer may repair or replace your unit or refer you to an Authorized Pioneer Service Company. Your sales
receipt should list the contact information (phone
number, fax, email,
etc.) for your
Dealer.
Pioneer Customer Support - Can advise the optimal service option for your model and geographic location
.
Please call us at 1-800-421-1404 or visit
www.pioneerelectronics.com (for USA) or http://www.pioneerelectronics.ca (for
Canada),
click on "Support," then select "Contact Us."
Your Authorized Pioneer Service Company - Can perform repairs for most Car
Electronics,
Speaker and Accessory products and advise other options as
applicable. Please visit Pioneer's
website,
click on "Support," and select "Find a Service Center."
Shipping Your Unit for Service - YOU MUST FIRST CONTACT PIONEER TO GET RETURN AUTHORIZATION
.
PLEASE DO NOT SEND IN YOUR
PRODUCT WITHOUT CONTACTING CUSTOMER
SUPPORT.
If you have a return authorization
number,
please package the product carefully and
send it transportation prepaid by a
traceable,
insured method to an Authorized Pioneer Service Company or Pioneer. Use adequate padding material to
prevent damage in transit. Include your
name,
address and a telephone number where you can be reached during business
hours.
For questions about your product, please contact Pioneer Customer Support as described above or write to us at:
DISPUTE RESOLUTION
Customer Support
Pioneer Electronics (USA) Inc.
P.O.
Box 1720
Long Beach, California
90801
U.S.A.
Following our response to any initial request to Customer Support, should a dispute arise between you and Pioneer, Pioneer makes available its Complaint
Resolution Program to resolve the
dispute.
The Complaint Resolution Program is available to you without
charge.
In the U.S.A.
,
you are required to use the
Complaint Resolution Program before you exercise any rights under, or seek any remedies
,
created by the Magnuson-Moss Warranty Act but may be entitled
to file suit under state law without using the Complaint Resolution Program. To use the Complaint Resolution Program
,
call 1-800-421-1404 and explain to the
customer service representative the problem you are experiencing, steps you have taken to have the product repaired during the warranty period
,
and the name
of the authorized Pioneer Dealer from which the Pioneer product was purchased
.
After the complaint has been explained to the representative
,
a resolution
number will be issued. Within forty (40) days of receiving your
complaint,
Pioneer will investigate the dispute and will
either:
(1) respond to your complaint in
writing informing you what action Pioneer will
take,
and in what time period
,
to resolve the
dispute;
or (2) respond to your complaint in writing informing you why
Pioneer will not take any action
.
RECORD THE PLACE AND DATE OF
PURCHASE.
KEEP THIS INFORMATION AND YOUR SALES RECEIPT IN A SAFE PLACE
Model No.
_ _
__ _ _ _ _ _ _ _ _ _ _ _ Serial No. _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Purchase Date _ _ _ _ _ _ _
__ _ _
Purchased F r o m - - - - - - - - - - - - - - -
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