TROUBLESHOOTING ______________________
To keep the warranty valid, never try to repair the
system yourself. If you encounter problems when
using this unit, check the following points before
requesting service.
No power
• Ensure that the AC cord of the apparatus is pro-
perly connected .
• Ensure that there is power at the AC outlet.
• Press standby button to turn the unit on.
Remote control does not work
• Before you press any playback control button,
first select the correct source.
• Reduce the distance between the remote control
and the unit.
• Insert the battery with its polarities (+/-) aligned
as indicated.
• Replace the battery.
• Aim the remote control directly at the sensor on
the front of the unit.
No sound
• Make sure that the unit is not muted. Press
MUTE or VOL+/- button to resume normal lis-
tening.
• Press
on the unit or on the remote control
to switch the soundbar to standby mode. Then
press the
button again to switch the soundbar
on.
• Unplug both the soundbar from the mains so-
cket, then plug them again. Switch on the
soundbar.
• Ensure the audio setting of the input source (e.g.
TV, game console, DVD player, etc.) is set to PCM
or Dolby Digital mode while using digital (e.g.
HDMI, OPTICAL, COAXIAL) connection.
• The unit may not be able to decode all digital
audio formats from the input source. In this
case, the unit will mute. This is NOT a defect.
device is not muted.
36 ENGLISH
TV has display problem while
viewing HDR content from HDMI
source.
• Some 4K HDR TVs require the HDMI input or pic-
ture settings to be set for HDR content reception.
For further setup details on HDR display, please
refer to the instruction manual of your TV.
I can't find the Bluetooth name of
this unit on my Bluetooth device
for Bluetooth pairing
• Ensure the Bluetooth function is activated on
your Bluetooth device.
• Ensure you have paired the unit with your Blue-
tooth device.
This is a 15 mins power off
function, one of the ERPII
standard requirement for saving
power
• When the unit's external input signal level is too
low, the unit will be turned off automatically in
15 minutes. Please increase the volume level of
your external device.