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Before claiming repair, check the machine as follows:
Failures
Machine fails to start up.
Machine automatically stops.
No cold air under
COOLING mode.
LED displays failure code "E2"
LED displays failure code "E3"
LED displays failure code "E4"
Guarantee
We take special care to select high quality materials and use manufacturing techniques that allow us to
create products incorporating design and durability. This product has a manufacturer's guarantee of 2 years
against manufacturing defects, from the date of purchase (if bought in store) or date of delivery (if bought
online), at no additional cost for normal (non-professional or commercial) household use.
To make a claim under this guarantee, you must present your proof of purchase (such as a sales receipt,
purchase invoice or other evidence admissible under applicable law), please keep your proof of purchase in
a safe place. For this guarantee to apply, the product you purchased must be new, it will not apply to second
hand or display products. Unless stated otherwise by applicable law, any replacement product issued under
this guarantee will only be guaranteed until expiry of the original period guarantee period.
This guarantee covers product failures and malfunctions provided the product was used for the purpose
for which it is intended and subject to installation, cleaning, care and maintenance in accordance with the
information contained in these terms and conditions, in the user manual and standard practice, provided that
standard practice does not conflict with the user manual.
This guarantee does not cover defects and damage caused by normal wear and tear or damage that could
be the result of improper use, faulty installation or assembly, neglect, accident, misuse, or modification of the
product. Unless stated otherwise by applicable law, this guarantee will not cover, in any case, ancillary costs
(shipping, movement, costs of uninstalling and reinstalling, labour etc), or direct and indirect damage.
If the product is defective, we will, within a reasonable time, replace.
Rights under this guarantee are enforceable in the country in which you purchased this product. Guarantee
related queries should be addressed to the store you purchased this product from.
The guarantee is in addition to and does not affect your statutory rights.
IMPORTANT - RETAIN THIS INFORMATION
FOR FUTURE REFERENCE: READ CAREFULLY
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5059340368191_MNL_IN_V04.indd 12
Causes
Power supply failure:
1. Not plugged;
2. Plug or socket damaged;
3. Fuse broken.
TIMING shut down or set
temperature reached.
1. Room temperature lower than
set temperature.
2. Machine enters into anti-frost
protection.
Room temperature sensor fails
or damaged.
The evaporator oil pipe sensor
fails or damaged.
Water-full warning.
12
Solutions
1. Plug in;
2. Replace the power cord or
socket; Contact qualified
technical service.
3. Replace the fuse by service
provider (specification:
3.15A/250 V AC).
Restart or wait for auto-switch.
1. This is a normal phenomenon,
the machine will auto-switch
while the room temperature is
higher than the set temperature;
2. The machine will auto switch
after anti-frost protection is over.
Replace the room temperature
sensor. Contact qualified technical
service.
Replace the evaporator coil pipe
sensor. Contact qualified technical
service.
Drain out the water.
30-11-2022 14:53:23
30-11-2022 14:53:23
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