American Standard 2794709 Manual Del Propietário página 10

TROUBLESHOOTING GUIDE
PROBLEM POSSIBLE CAUSE
No flush or a. No batteries
delayed flush
b. Low battery in Flush Control or
c. Incorrect water level in tank
d. The Flush piston or lift rod are stuck.
e. No water in the tank
f. Toilet is clogged
g. Touchless hand swipe was too fast
h. Touchless hand swipe was not in
i. Water supply valve closed
j. Supply line blocked
k. Sand or debris lodged in filter screen
Leaking a. Incorrect water level
b. Debris on sealing surface
c. Loose Shank Nut
d. Refill water level is too high
e. The refill tube is not installed properly.
Partial Flush a. Refill tube is not installed in the
b. Incorrect water level
c. Manual Flush Button not fully
Unintended Flush a. Motion or object in sensor area
Manual Flush a. Manual Flush Button is not
Button
not working
b. There is no water in the tank
c. Incorrect water level
Hand Sensor a. Indicates battery power is low in
Module flashes
slowly 12 times
Continued on next page
7302484-100 Rev. E (6/23)
Hand Sensor Module.
sensor detection area
Overflow Tube
depressed
depressed completely
Flush Control Module in tank
CORRECTIVE ACTION
a. Install 4 alkaline AA batteries to the Flush Control Module and
3 AAA batteries to the Hand Sensor Module.
b. Follow procedure for low battery indication of Hand Sensor or
Flush Control Module.
c. If water level is too low or too high, flush performance is affected.
Fill water in the tank to the correct evel, as specified on the back
of the tank. See "Water Level Adjustment" procedure.
d. Check if the piston or lift rod moves freely.
e. Fill the tank with water to the level specified on the label on the
back of tank.
f. Lift toilet lid and disconnect "Flush Control Cable" from Battery
Pack/Flush Control Module. Unclog toilet. Press and hold "Manual
Flush Button" for 2 to 3 seconds to clear trap way and confirm
trap is clear of clog. Reattach 'Flush Control Cable".
g. Initiate a slightly slower hand swipe within the sensor area.
h. Sensor detection area is directly in front of the sensor face and up
to 2 inches away from the surface.
i. Open valve and allow water to fill tank.
j. Shut off water supply, disconnect supply line and inspect all gas-
kets and washers. Reassemble.
k. Shut OFF water supply to toilet. Follow procedure for "Cleaning
Flush Valve In-Line Filter".
a. If water level is too low or too high, flush performance is affected
and leaking may occur. Fill water in the tank to the correct level, as
specified on the label on the back of tank.
b. Remove debris on sealing surface causing the leak.
c. Tighten the Shank nut to eliminate the leak.
d. Leaking occurs through the overflow tube due to the Fill Valve float
setting too high. Lower the float setting until the Fill Valve refills to
the correct water level. See "Water Level Adjustment Procedure".
e. Adjust refill tube and ensure end of tube is above water line.
a. Connect the refill tube to the Overflow Tube.
b. If water level is too low or too high, flush performance is affected.
Fill water in the tank to the correct level, as specified on the label
on the back of tank. See "Water Adjustment Procedure".
c. Press the Manual Flush Button in further.
a. Remove item from the sensor activation area.
a. Press the Manual Flush Button in further for 2 to 3 seconds for a
complete flush.
b. Fill the tank with water to the level specified on the label on the
back of tank. See "Water Adjustment Procedure".
c. If water level is too low or too high, flush performance is affected.
Fill water in the tank to the correct level, as specified on the label
on the back of tank. See "Water Adjustment Procedure".
a. Replace batteries in Flush Control Module in tank.