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Idiomas disponibles
Idiomas disponibles
Cooling Mode: Your Thermostat takes the average room temperature of last
H
40 seconds as basis. If the room temperature goes above the hysteresis positive
temperature value you set, your Thermostat will start the cooling unit. If it goes below
the hysteresis negative temperature value, your Thermostat will stop the cooling unit.
Thus, it ensures that the room temperature remains within a certain range.
Frequently asked questions
Is my Thermostat compatible with my heating/cooling unit?
If your heating / cooling unit has on-off connections, your Thermostat is
compatible. You can find information about your heating / cooling unit from your
heating / cooling unit operating manual or from your heating / cooling unit service.
How will I connect my Thermostat to the heating/cooling unit?
We recommend that the connection between your Thermostat and the Heating
Cooling unit should be made by professionally qualifiedpersons. 2x0.75 mm cable
is sufficient for the Thermostat – heating/cooling unit connection.
Connect one end of the cable pair to the thermostat connection terminals
stated in the user manual of the heating/cooling unit. Connect the other end
of the cable pair to COM and NO inputs of the terminal inside the Wall Hanger
of Thermostat as shown in the "THERMOSTAT WIRING DIAGRAM" section. The
direction of the cable ends does not matter.
Warranty conditions
1. The warranty period starts from the invoice date and warranted against
manufacturing defects for 5 years.
2. Devices and apparatus are delivered to the customer in working condition in
our company. On-site commissioning is subject to a service fee.
3. The repair of the devices and apparatus covered by the warranty is carried
out in our company factory and should send by contracted transportation
company. In on-site services, the transportation and accommodation
expenses of the service personnel belong to the customer. The shift fee during
transportation is added to the service fee and collected in advance.
4. The maintenance of devices and apparatus is done in our company. For the
maintenance of the devices and apparatus, the round travel fares belongs to
the customer.
5. In case of malfunctioning of the devices and apparatus whose warranty period
continues, it is tested in our company whether the malfunction is caused by
a customer or manufacturer fault, and it is reported with a report issued by
our company.
6. In case of detection of manufacturer-induced errors of devices and apparatus
whose warranty period continues, the customer can request a replacement
or repair of the devices and apparatus at full expense by the manufacturer,
unless it's higher than the product's price.
7. In the event that the faults of the devices and apparatus whose warranty
period continues are determined as caused by the customer, all expenses
would be belong to the customer.
8. Customers should be aware of damages (if there is any) of product and warn
manufacturer since the day warranty duration starts.If customer do not warn
manufacturer with knowledge of damage, customer lose the rights of article 6.
9. Malfunctions resulting from the use of devices and apparatus contrary to the
matters stated in the User Manual are not covered by the warranty.
10. Devices and their apparatus are out of warranty if they are beaten, broken or
scratched by the customer.
11. Damages resulting from the use of devices and apparatus belonging to other
brands and models without the approval of the manufacturer are not covered
by the warranty.
12. Battery leakage and errors due to rust, oxidation and liquid contact by
working in acidic / humid environments are not covered by the warranty.
13. When the product is not used for a long period (more than 15 days), remove
the batteries. Otherwise, malfunctions that will occur are out of warranty.
14. Damages that may occur during the transportation of devices and apparatus
are not covered by the warranty. Customers can take a transportation
insurance.
15. Damages caused by mains voltage / faulty electrical installation are not
covered by the warranty.
16. Devices and apparatuses are out of warranty for malfunctions caused by
force majeure such as fire, flood, earthquake etc.
17. All of the devices and apparatuses, including all their parts, are under the
warranty of our company.
18. In case of malfunction of the devices and apparatuses within the warranty
period, the time spent during repairment period is added to the warranty
period. The repair period of the product cannot exceed 20 working days.
This period starts from the date of notification to the service station of the
malfunction related to the product or, in the absence of a service station,
to the seller, dealer, agency, representative, importer or manufacturer
of the product. Consumer can report the problem by; phone, fax, e-mail,
registered and reply paid letter or a similar way. However, in case of a conflict,
responsibility of prove is belong to the customer. If the malfunction of the
product is not repaired within 20 working days, the manufacturer-producer or
importer; has to allocate another product with similar features to the use of
the consumer until the repair of the product is completed.
19. Although the consumer uses his/her repair rights.
- If the product breaks down for 4 times in a year or 6 times in warranty
duration and these problems effects main purpose of the product. (starting
from delivery time during warranty.)
- Exceeding the maximum time required for repair.
- In the event that the service station is not available, if it is determined that
the repair of the defect is not possible with the report prepared (in order) by
one of the seller, dealer, agency, representative, importer or manufacturer, a
refund or a price discount at the rate of defect can be requested.
20. The customer can make complaints and appeals to consumer courts or
consumer arbitration committees.
21. The warranty document must be kept by the customer during the warranty
period. If the document is lost, a second document will not be issued. In case of
loss, repair and replacement of devices and apparatus will be made for a fee.
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