Bissell PET HAIR ERASER Turbo 2475 Serie Guia Del Usuario página 14

Troubleshooting
WARNING
To reduce the risk of electric shock, turn power OFF and disconnect plug from electrical outlet before
performing maintenance or troubleshooting checks.
Problem
Brush Roll
doesn't
rotate
Vacuum
won't pick
up dirt
Dirt is
escaping
from the
vacuum
Hose won't
pick up dirt
Vacuum is
hard to push
or pull
High-pitched
noise
14 BISSELL.com
Possible Causes
Brush Roll On/Off Switch is off.
Vacuum is locked in upright
position.
Vacuuming on premium soft
carpet.
Brush Roll has lodged debris or
other entanglements, keeping it
from rotating.
Filters are dirty.
There is a clog in the vacuum.
Dirt Tank is not seated
correctly.
There is a crack or hole in the
Stretch Hose.
Stretch Hose is not connected.
There is a clog in the hose.
Hair wrapped around Brush Roll.
Dirt Tank is full.
Filters are missing or dirty.
Suction is set too low.
Suction is set too high.
There is a clog in the vacuum.
Remedies
Make sure Brush Roll is on.
Recline vacuum and turn on the
Brush Roll.
Adjust Suction Control to reduce
suction on softer carpets.
Unplug to reset brush motor,
check for and remove debris before
turning ON.
Remove and rinse pre-motor filters.
Allow enough time for them to dry
properly before reinserting. Remove
and dust off post-motor filter.
Remove bottom cover and check for
any buildup of debris. Remove debris
before reinstalling bottom cover.
Press the Tank Release Button to
release the Dirt Tank and reseat
properly.
If there is a crack or hole, order a new
hose from the BISSELL website.
Locate the Stretch Hose and
reconnect by pushing the hose
connection.
Disconnect lower hose and check for
clogs as well. Use a broom handle to
push any debris out.
Run vacuum back and forth on
clean carpet several times to release
wrapped hair.
Empty the Dirt Tank.
Check to see if all of the filters are in
place and clean.
Adjust using the Suction Control on
the Handle.
Adjust using the Suction Control on
the Handle.
Check inside of Stretch Hose and
lower hose for clogs by disconnecting
from vacuums.