Problem
The device turns off before
the water boils or reaches
the desired temperature.
The device does not switch
off.
The device cannot be
switched on.
18 Disposal of the Old Device
Old electric and electronic devices frequently still contain valuable materials.
However, they also contain damaging substances, which were necessary for
their functionality and safety. If these were put in the non-recyclable waste or
were handled incorrectly, they could be detrimental to human health and the
environment. Therefore, do not put your old device into the non-recyclable waste under
any circumstances.
► Utilise the collection point, established in your town, to return and recycle old electric
and electronic devices. If necessary, contact your town hall, local refuse collection
service or your dealer for information.
► Ensure that your old device is stored safely away from children until it is taken away.
19 Guarantee
We provide a 24-month guarantee for defects caused by production or material faults,
beginning on the date of purchase. Our guarantee is valid for Germany, Austria and the
Netherlands. For all other countries, please contact us.
Your legal guarantee claims as per Art. 437 ff. German Civil Code (BGB) will remain
unaffected by this. You may exercise your statutory guarantee rights free of charge. The
guarantee does not cover damage caused by improper handling or use of the product or
defects which have only a minor impact on the product's functionality or value. In addition
to this, the guarantee also excludes parts which are subject to wear and tear; transport
damages insofar as we are not responsible for them and damages caused by repairs
which were not carried out by us.
This product has been constructed for non-commercial use (domestic use) and its
performance is designed to meet the corresponding needs. The guarantee only covers
Cause
The jug is too heavily
calcified.
The lid is not closed
properly.
The device has not yet
cooled down properly.
The overheating protection
has been activated, for
example because there is
too little water in the jug.
Please note
Solution
Perform decalcification.
Close the lid properly.
Remove the jug from the
base and allow to cool for
at least 20 minutes. After
that, water can be filled
again and the device can
be used.
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