Printer features
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Front
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Power button
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Output tray extender
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Output tray
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Control panel
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Control pad
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Cartridge access door
Tray 1
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Tray 2
During setup: Help and tips for Wi-Fi connectivity
If the software is unable to find your printer during setup, check the following conditions to reslove
the issue.
Potential Issue
Printer Wi-Fi setup mode timed out
Computer too far from printer
Computer connected to a Virtual Private
Network (VPN) or remote work network
Wi-Fi turned off on computer
(computer connected by Ethernet)
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Back
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Power connection
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Rear door
USB port
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Ethernet port
Solution
Check on-screen instructions to restart wireless
setup mode, if prompted.
Move your computer closer to the printer. Your
computer might be out of range of the printer's
Wi-Fi signal.
Disconnect from a VPN before installing
HP printer software. Connect to the VPN again
after finishing printer setup.
Note: Consider your location and the security
of the Wi-Fi network before disconnecting
from a VPN.
If your computer is connected by Ethernet,
turn on the computer's Wi-Fi while setting up
the printer. You don't need to disconnect the
Ethernet cable from the printer.
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