Problem
1. Mower doesn't run when
switch lever is activated.
2. Motor stops while mowing.
3. Mower runs but cutting
performance is unsatisfactory,
or does not cut entire lawn.
4. Mower is too hard to push.
5. Mower is abnormally noisy
and vibrates.
6. Battery charger LED's not on.
7. Battery charger LED does
not flip to green.
8. Mower not picking up
clippings with the grass
collection Bag.
9. When mulching there are
clippings visible.
10. Low or diminished run-time
after many uses.
11. The battery charger LED
flashes red and the battery
can't be charged.
Cordless Brushless Push Lawn Mower
Solution
A. Release switch lever to turn mower off. Turn mower over and check that
blade is free to turn. If not free, return to an authorized servicer. Blade should
turn freely.
B. Has battery been fully charged? Plug in charger and wait for green light to
come on.
A. Release switch lever to turn mower off. Turn mower over and check that
blade is free to turn. If not free, return to an authorized servicer. Blade should
turn freely.
B. Raise cutting height of wheels to highest position and start mower.
C. Has battery been fully charged? Plug in charger and wait for green light to
come on.
D. Avoid overloading the mower. Slow down the cutting pace by pushing
mower slower or raise the cut height. Or both.
A. Has battery been fully charged? Plug in charger and wait for green light to
come on.
B. Release switch lever to turn mower off. Turn mower over and check: Blade
for sharpness - Keep blade sharp. Deck and discharge chute for clogging.
C. Wheel height adjustment may be set too low for grass condition. Raise
cutting height.
A. Raise cutting height to reduce deck drag on grass. Check each wheel for
free rotation.
A. Release switch lever to turn mower off. Turn mower on side and check
blade to ensure it has not been bent or damaged. If blade is damaged,
replace with a replacement blade. If the underside of the deck is damaged
return mower to an authorized service center.
B. If there is no visible damage to the blade and the mower still vibrates:
Release switch lever to turn mower off, and remove the blade. Rotate blade
180 degrees and retighten. If mower still vibrates, return the mower to an
authorized service center.
A. Check plug connection.
B. Replace charger.
A. Battery needs to be diagnosed. Take to authorized service center.
A. Remove mulch plate when bagging.
B. Chute clogged. Release switch lever to turn mower off. Clear chute of
grass clippings.
C. Too much cut grass. Raise cutting height of wheels to shorten length of
the cut.
D. Bag full. Empty bag more often.
A. Too much cut grass. Raise cutting height of wheels to shorten length of
the cut. Do not cut off more than 1/3 of total length.
B. Check blade for sharpness. Always keep blade sharp.
A. Return to authorized service location - may need new battery.
A. The battery overheats after continuous use. Remove battery from the
charger and allow it to cool to 42
C or less.
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