Problem
Pull Stopped
Buttons on Pull Connect will
not react and Blue Wireless
LED is ON.
Weak Signal between Pull
Connect units in Endpoint
Mode.
Signal bars continue
sweeping after 20 seconds
without making a connection.
Signal bars are alternating
between two different signal
strengths in Endpoint Mode.
Unit will not turn ON
16
Table 4: Unit Troubleshooting
Possible Cause
One of the operators has
released their foot switch.
One of Pull Connects or pulling
equipment has lost power.
Depleted Battery
The Pull Connect signal is lost or
blocked.
Pull Connect is in wireless
mode.
Pull Connects are too far apart.
Battery in one or more Pull
Connects is low.
Signal may be blocked.
Pulling equipment is too far
apart.
Battery Low
Multiple weak signals are being
detected.
Unit is overheated.
Internal Issue
Depleted Battery
© 2024 Greenlee Tools, Inc.
That operator depresses foot switch again
while other operator is on their foot switch.
1. Release foot switch and contact other side.
2. Resolve issue and turn the unit or equipment back ON.
3. Follow instructions to set up Connected Pulling.
4. Wait for the connection.
5. Both operators release then depress the foot switch to continue.
Charge battery or replace with fully charged unit.
Clear the obstruction and wait for the connection to reestablish.
Release then depress the foot switch to continue.
1. Move the Pull Connect to another location until signal bars are lit
and stable.
2. Both operators release then depress the foot switch to continue.
1. Add up to two more Pull Connects in Repeater Mode to system.
2. Both operators release then depress the foot switch to continue.
Turn OFF Pull Connect to exit Wireless Mode.
Add up to two Pull Connects in Repeater Mode into system.
Charge battery or replace with fully charged unit.
1. Move any obstructions or add Pull Connects in Repeater Mode to
divert the signal around the obstruction.
2. Wait for the bars turn solid.
1. Add Pull Connects in Repeater Mode to extend the signal.
2. Wait for the bars turn solid.
Charge battery or replace with fully charged unit.
1. Move the Pull Connect and pulling equipment closer together or
add up to two Pull Connects in Repeater Mode between endpoints.
2. Adjust position until the Signal Strength LEDs are solid.
1. Move Pull Connect to shade and allow to cool.
2. After 5 minutes try to turn unit ON again.
Send in for service.
Charge battery or replace with fully charged unit.
Pull Connect
Solution
52094539 REV 03