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Parts and Finish: All parts (other than electronic parts, air switch power modules, batteries, and parts not supplied by Brizo Kitchen and Bath Company) and finishes of Brizo ® faucets purchased from authorized Brizo
sellers are warranted to the original consumer purchaser to be free from defects in material and workmanship for as long as the original consumer purchaser owns the home in which the faucet was first installed. For
commercial purchasers, (a) the warranty period is ten (10) years for multi-family residential applications and (b) five (5) years for all other commercial uses, in each case from the date that the product is received by
the original purchaser or their authorized representative (installation contractor, etc.). For purposes of this warranty, the term "multi-family residential application" refers to the purchase of the faucet from an authorized
Brizo seller by a purchaser who owns but does not live in the residential dwelling in which the faucet is initially installed, such as in a rented or leased single unit or multi-unit detached home (duplex or townhome), or
a condominium, apartment building or community living center. The following installations are not considered multi-family residential applications, are excluded from the 10-year warranty, and are subject to the 5-year
warranty: industrial, institutional or other business premises, such as a dormitory, hospitality premises (hotel, motel, or extended stay location), airport, educational facility, long- or short-term healthcare facility (hospital,
rehabilitation center, nursing, assisted or staged-care living unit), public space or common area.
Electronic Parts and Batteries (if applicable): Electronic parts (other than air switch power modules and batteries), if any, in Brizo ® faucets purchased from authorized Brizo sellers are warranted to the original
consumer purchaser to be free from defects in material and workmanship for five (5) years from the date that the product is received by the original consumer purchaser or their authorized representative (installation
contractor, etc.) or, for commercial users, for one (1) year from the date that the product is received by the original commercial purchaser or their authorized representative (installation contractor, etc.). No warranty
is provided on batteries.
Air Switch Power Module: The electronic power module of Brizo ® air switches purchased from authorized Brizo sellers is warranted to the original consumer purchaser to be free from defects in material and work-
manship for two (2) years from the date that the product is received by the original consumer purchaser or their authorized representative (installation contractor, etc.) or, for commercial users, for one (1) year from the
date that the product is received by the original commercial purchaser or their authorized representative (installation contractor, etc.).
What We Will Do: Brizo Kitchen & Bath Company will repair or replace, free of charge, during the applicable warranty period (as described above), any part or finish that proves defective in material and/or workman-
ship under normal installation, use, and service. Brizo Kitchen & Bath Company may, in its sole discretion, use new, refurbished or recertified parts or products for such repair or replacement. If repair or replacement
is not practical, Brizo Kitchen & Bath Company may elect to refund the purchase price in exchange for the return of the product. These are your exclusive remedies.
What Is Not Covered: Because Brizo Kitchen and Bath Company is unable to control the quality of Brizo products sold by unauthorized sellers, unless otherwise prohibited by law, this warranty does not cover Brizo
products purchased from unauthorized sellers (visit Brizo.com to see a list of our Authorized Online Resellers).
Any labor charges incurred by the purchaser to repair, replace, install or remove this product are not covered by this warranty. Brizo Kitchen & Bath Company shall not be liable for any damage to the product resulting
from reasonable wear and tear, outdoor use, misuse (including use of the product for an unintended application), freezing water, abuse, neglect, or improper or incorrectly performed assembly, installation, maintenance
or repair, including failure to follow the applicable care and cleaning instructions. Customized components purchased by the consumer or commercial user and installed into a Brizo product, and any damage resulting
from removal or improper installation of such components, are not covered by this warranty.
Brizo Kitchen & Bath Company recommends using a professional plumber for all installation and repair of faucets. We also recommend that you use only genuine Brizo ® replacement parts.
What You Must Do To Obtain Warranty Service or Replacement Parts: A warranty claim may be made, and replacement parts may be obtained by calling 1-877-345-BRIZO (2749) or by contacting us by mail or
online as follows (please include your model number, date of purchase and documentation of the date of receipt of the product by the original purchaser or their authorized representative (installation contractor, etc.)):
In the United States and Mexico:
Brizo Kitchen & Bath Company
55 E. 111th Street
Indianapolis, IN 46280
Attention: Warranty Service
https://www.brizo.com/customer-support/contact-us
Proof of purchase (original sales receipt showing purchase date) and documentation of the date of receipt of the product by the original purchaser or their authorized representative (installation contractor, etc.) must
be made available to Brizo Kitchen & Bath Company for all warranty claims unless the purchaser has registered the product with Brizo Kitchen & Bath Company. This warranty applies only to Brizo® faucets installed
in the United States of America, Canada, and Mexico.
Limitation on Duration of Implied Warranties: Please note that some states/provinces (including Quebec) do not allow limitations on how long an implied warranty lasts, so the below limitations may not apply to
you. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ANY IMPLIED WARRANTY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND OF FITNESS FOR A PARTICULAR
PURPOSE, IS LIMITED TO THE STATUTORY PERIOD OR THE DURATION OF THIS WARRANTY, WHICHEVER IS SHORTER.
Limitation of Special, Incidental or Consequential Damages: Please note that some states/provinces (including Quebec) do not allow the exclusion or limitation of special, incidental, or consequential damages, so
the below limitations and exclusions may not apply to you. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS WARRANTY DOES NOT COVER, AND BRIZO KITCHEN & BATH COMPANY
SHALL NOT BE LIABLE FOR ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING LABOR CHARGES TO REPAIR, REPLACE, INSTALL OR REMOVE THIS PRODUCT), WHETHER
ARISING OUT OF BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, BREACH OF CONTRACT, TORT, OR OTHERWISE. BRIZO KITCHEN & BATH COMPANY SHALL NOT BE LIABLE FOR ANY
DAMAGE TO THE FAUCET RESULTING FROM REASONABLE WEAR AND TEAR, OUTDOOR USE, MISUSE (INCLUDING USE OF THE PRODUCT FOR AN UNINTENDED APPLICATION, FREEZING WATER,
ABUSE, NEGLECT OR IMPROPER OR INCORRECTLY PERFORMED ASSEMBLY, INSTALLATION, MAINTENANCE OR REPAIR, INCLUDING FAILURE TO FOLLOW THE APPLICABLE INSTALLATION, CARE
AND CLEANING INSTRUCTIONS. Notice to residents of the State of New Jersey: The provisions of this warranty, including its limitations, are intended to apply to the fullest extent permitted by the laws of the State
of New Jersey.
Additional Rights: This warranty gives you specific legal rights, and you may also have other rights which vary from state/province to state/province.
This is Brizo Kitchen & Bath Company's exclusive written warranty, and the warranty is not transferable.
If you have any questions or concerns regarding our warranty, please contact us as provided above or visit our website at www.brizo.com.
Limited Warranty on Brizo ® Faucets
In Canada:
Masco Canada Limited, Plumbing Group
Technical Service Centre
350 South Edgeware Road
St. Thomas, Ontario, Canada N5P 4L1
https://www.brizo.com/customer-support/contact-us
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