If the appliance is not to be used for a long period of time:
•
Remove the drain plug to drain the remaining water. Replace the drain plug once the water
has completely drained.
•
Leave the lid open so mould and bacteria do not grow.
•
Make sure the appliance is completely dry.
troubleshooting guide
Problem
The add water
indicator lights
up.
The ice cube
basket full
indicator lights
up.
The ice cube
basket full
indicator lights
up, but the tray is
not full.
The ice cube
basket full
and add water
indicator
lights turn on
simultaneously.
Possible cause
There is not enough water
and/or the filter in the
water tank is blocked.
There is air or dirt in the
water pump.
The ice cube basket is full.
The ice cube basket full
infrared sensors are iced
up or not working properly.
The ice cube basket is
incorrectly positioned.
Bright sunlight is
interfering with the infrared
light sensor.
Solution
Check the filter is not blocked. Clean it
with a soft cloth. Then:
1.
Add water to the maximum level.
2.
Wait 3 minutes.
3.
Press the ON/OFF button to restart
the ice-making program. Press the
ON/OFF button twice to restart the
cleaning program.
If the problem persists, drain the water
from the water tank and run the cleaning
program to flush through the pipes (refer to
the "Cleaning and maintenance" section).
Contact the after-sales service of your
store.
Remove the ice cubes from the tray.
1.
Remove any ice from the infrared
sensors.
2.
Press the ON/OFF button to restart
the appliance. If the problem persists,
contact the after-sales service of your
store.
Unplug the appliance and check if the ice
tray is blocked by ice.
Unplug the appliance and move it to a
location where it is not exposed to direct
sunlight. Then plug in the appliance and
select a program.
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