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Consumer Help Indicator
Your washer is equipped with Consumer Help Indicator (CHI). CHI is our way to communicate a simple remedy for some situations
that you can perform without the need to call for service. The chart below describes the helpful messages you may notice scrolling
on your display when you return to start another load. These messages will provide simple remedies you can quickly perform.
Spin light blinking
If an out-of-balance condition is detected by the washer, the Spin light will blink during the remaining
portion of the cycle and will stay illuminated for a short time after cycle completion. When this occurs, the
washer is taking actions to correct the out-of-balance condition and complete the cycle normally. In some
cases, the washer may not be able to balance the load and spin up to full speed. If you notice the load is more
wet than normal at the end of the cycle, redistribute the load evenly in the wash basket and run a Drain &
Spin cycle.
"H2O SUPPLY"
Check your house water supply. Did you forget to turn on one or both supply valves after installation or
(Water not
coming back from vacation? As soon as the message starts to scroll, the washer will initiate a 4 minute lock-
entering washer)
out period. The washer controls won't respond/change during this time. After the 4 minutes, you can begin
your cycle again. If you try to bypass the lock-out period by unplugging the washer, the 4 minute timer will
start over again.
"CAnCELEd"
"CAnCELEd" may scroll on the display if the machine was paused for longer than 24 hours or if the machine
has stopped itself before the cycle completed due to certain errors. As soon as the message starts to scroll,
the washer will initiate a 4 minute lock-out period. The washer controls won't respond/change during this
time. After the 4 minute period, you can begin your cycle again. If you try to bypass the lock-out period by
unplugging the washer, the 4 minute timer will start over again. If the problem persists, call GE Appliances at
800.GE.CARES (800.432.2737) for service.
"Lid"
"Lid" will be shown on display if 3 cycles have been started without opening the lid. The washer will not
start another cycle until the lid is opened. Try opening, then closing the lid and starting a new cycle. If the
problem persists, call GE Appliances at 800.GE.CARES (800.432.2737) for service.
49-3000384 Rev 0
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