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Issue
I forget the management
password or Wi-Fi
password of the router.
I cannot add the router
in Mi Home/Xiaomi
Home app.
Regulatory Compliance Information
Operating Frequency and Radio Frequency Power
Wi-Fi
Hereby, Beijing Xiaomi Electronics Co., Ltd. declares that the radio
equipment type RD28 is in compliance with Directive 2014/53/EU,
Directive 2011/65/EU and Directive 2009/125/EC. The full text of the EU
declaration of conformity is available at the following internet address:
http://www.mi.com/global/service/support/declaration.html
Possible Cause and Solution
·
Restore the router to factory settings, and
set up a new management password or
Wi-Fi password.
·
Check if your phone has connected to the
Wi-Fi of the router.
·
Check if the selected product model is
correct in Mi Home/Xiaomi Home app.
·
If the network configuration of the router
was completed via the web browser, make
sure that the settings of country or region
via the web browser are consistent with the
country or region selected in the Mi Home/
Xiaomi Home app.
2412 MHz–2472 MHz ( ≤ 20 dBm)
5150 MHz–5350 MHz ( ≤ 23 dBm)
5470 MHz–5725 MHz ( ≤ 30 dBm)
Note: 5470–5725 MHz is not authorized in Egypt and
Morocco.
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