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Idiomas disponibles
Idiomas disponibles
Care & Maintenance
EN
Cleaning the Tube and the Dirt Sensor
Remove the Used Water Tank, gently wipe the tube and the dirt sensor with a wet cloth
before use.
Dirt Sensor
Note: Do not rinse the tube or the dirt sensor.
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Troubleshooting
If an error occurs, the appliance will stop working. Please refer to the following table for
troubleshooting. If the problem persists, please contact customer service.
Error
Possible Cause
The appliance is out of battery or
its battery level is low
The appliance is in the upright
position
The appliance does
Blockage activated overheat
not work
protection mode
The Used Water Tank is full
The parts are not properly installed
The appliance
The temperature of the battery is
charges slowly
too low or too high
The filter is clogged
The suction power
of the appliance is
The suction inlet or tube is blocked
weak
by a foreign object
There is too much used water in
the Used Water Tank
The motor is making
a strange noise
The suction inlet is blocked
The dirt sensor needs cleaning
The dust
concentration
The cleaning solution
indicator is solid red
concentration is too high
A third-party cleaning solution
caused a large amount of foam
The charging base cable is not
plugged into the electrical outlet
The display screen
does not light up
while charging
The appliance is not placed onto
the charging base properly
EN
Solution
Fully charge its battery before
use
Recline the appliance
backwards
Clear the blockage and wait
until the temperature returns
normal
Empty the Used Water Tank
Ensure all parts are properly in
place
Wait until the battery's
temperature returns normal
Cleaning the filter
Clean the tube and the suction
inlet
Empty the Used Water Tank
Clear any blockage in the
suction inlet
The dirt sensor is in the
tube. Follow tube cleaning
instructions
Dilute the cleaning solution
with water at the recommended
ratio
Use only the officially-approved
cleaning solution
Make sure the charging base
cable is plugged in
Make sure the appliance is
placed onto the charging base
properly
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