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Idiomas disponibles
Idiomas disponibles
TROUBLESHOOTING
PROBLEM
The device does not work
Self-cleaning program does
not work
Reduction of the suction
power of the device
Abnormal noise
CAUSE
The device does not have
battery or low battery.
The dirty water tank has
reached maximum capacity.
The rotating brush has
become tangled with
objects (e.g. hair).
Lack of water in the clean
water tank.
The handle is not installed
correctly.
The device is in a vertical
position.
The rotating brush has
become tangled with
objects (e.g. hair).
Poor contact between the
product and the charging
base.
The dirty water tank is not in
place or is full of water.
The clean water tank is not in
place or is missing water.
The nozzle or suction pipe is
blocked.
place, dirty, clogged, not dry
or deformed.
Low battery.
The suction nozzle is blocked.
Foreign objects in the rotating
brush.
SOLUTION
Fully charge the device before
using it.
Empty the dirty water tank.
Clean the rotating brush.
Fill the clean water tank with
water.
correctly positioned.
Tilt the product in a diagonal
position.
Clean the rotating brush.
Make sure the product is
charging before starting the
self-cleaning function.
Replace the tank or empty the
dirty water tank.
tank with clean water to the
maximum.
Clean obstacles inside the
suction nozzle.
clean or dry.
Fully charge the device before
using it.
Check and clean obstacles
inside the suction nozzle.
Check and clean the rotating
brush.
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