13 Guarantee
The following guarantee bond shall apply in conjunction with any legal statutory warranty
claims and completely independent thereof. It is provided in lieu of any other expressed or
implied war- ranties or suitabilities for a particular purpose (to the extent permitted by law).
13.1 Conditions
Claims resulting from this manufacturers guarantee can only be asserted, if the relevant product
was installed or adjusted by or under the direction of a certified / licensed orthopedic technician
AND if the product has been properly and regularly maintained by a trained technician within
the provided intervals - as far as such maintenance and inspection intervals are predefined by
Streifeneder ortho.production GmbH. The conducted maintenance and service checks must be
confirmed with the date, official stamp and signature of the performing specialist company. The
corresponding verifications shall be submitted to Streifeneder ortho.production GmbH without
request, upon the assertion of claims under this Guarantee.
13.2 Guarantee and Preclusion period
The duration of our manufacturers guarantee varies depending on the product. However, the
duration of the Guarantee starts in any case upon delivery to the customer. The special terms
and conditions of the Guarantee for this particular product are:
Guarantee Duration: 70L1 ClearSil.compression
= 12 month
Claims under this Guarantee must be asserted immediately in writing to Streifeneder ortho.
production GmbH, at the latest within one month after knowledge of the existence of the
preconditions for claims under this Guarantee. Rights to assert guarantee claims are expressly
excluded after the expiry of this time limit.
13.3 Scope of Guarantee and Exclusion
It is guaranteed that the product is free from defective material and / or workmanship.
The Guarantee does not cover damages resulting from
• faulty installation,
• operating errors,
• inappropriate application (especially contrary to existing manufacturer specifications /
instructions)
• normal wear and tear
• external influences such as force majeure or interventions by third parties.
Likewise not included are merely optical impairments without influence on the functionality of
the relevant product, as well as defects arising from the installation of damaged components,
the application of spare parts not approved by Streifeneder ortho.production GmbH and / or
interven- tions or repair works conducted by distributors / specialist companies not authorized
by Streifeneder ortho.production GmbH.
This Guarantee does not create a liability of Streifeneder ortho.production GmbH with regard to
consequential loss or damage of any kind or other claims for compensation with the exception
of mandatory legal provisions according to which Streifeneder ortho.production GmbH can be
held accountable as manufacturer beyond the scope of this voluntary Guarantee.
13.4 Guarantee service
If all preconditions of this Guarantee are met, Streifeneder ortho.production GmbH will, at its
sole discretion, either repair or replace the product free of charge.
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